Customer Reviews
I would recommend you. . . You service person was very kind and I would like you to know he was super. Thank you for the quick service.
You guys are awesome thank you so much
They guys that came we're professional had a sense of humor were great guys they explained to us everything they were doing they showed us after they were done what they did I will only call Roto-Rooter for my plumbing needs if I could give…
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Zach was amazing and made sure the job was done right and no issues before he left!!! He is the best!!!!!
Thanks, Janelle, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we earned your highest rating and look forward to doing business with you again!
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Robert C. helped me out today. He fixed the issue, set my mind at ease, and was great!
Thanks Robert!
Thanks, Andrew, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we earned your highest rating and look forward to doing business with you again!
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Robert Champ was the person that responded to our issue. He was confident. Very informative throughout the process. He answered all of my questions. He was knowledgeable and he completed the task at hand. His actions are to be commended and…
Thank you, Christine, for your 5-star rating and positive details about Roto-Rooter of St. Cloud's recent work in your home. We appreciate you leaving details for potential future customers to read. We're glad that we earned your highest rating and look forward to doing business with you again!
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professional, on time, very polite, explained everything, cleaned up area where he worked in the basement. We feel he is an asset to your business.
Thank you, Duane, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent work in your home. We appreciate your business and look forward to doing business with you again!
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Morgan, the technician, was prompt, knowledgeable and explained his procedures to
Us. I would call Roto-Rooter again.
Mike was awesome. He came right away and kept me informed about the progress and what he found. Did not leave until everything was done.
Morgan called before arriving, diagnosed the issue, offered solutions that were reasonable and reasonably priced. Morgan was quick, knowledgeable, friendly, and hopefully we get Morgan again if we ever have an issue in future!
Thanks, Kelly, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we (and Morgan) earned your highest rating and look forward to doing business with you again!
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Provided excellent service. The technician (Robert) did an outstanding job communicating exactly each step of the service. He was very customer oriented. Cleaned the sewer line the best that had been done in the past by other companies over…
Thank you, Bob, for your 5-star review of Roto-Rooter of St. Cloud's services! We appreciate you leaving details for potential customers to read and decide if they'd like to try our service. We hope to do business with you again! Have a great day!
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They were early. The guy was professional, as well as open and honest. He helped me negotiate the process and kept me informed of the service and progress. Was a bit expensive, but thorough quality was best for the need to clean out our old…
Thank you, Jesse for your 4-star rating of Roto-Rooter of St. Cloud's services. We appreciate the comments you left as well because this helps potential customers decide if they'd like to use our services. We look forward to doing business with you again! Have a super day!
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The repair person was on time, super helpful, and thoroughly explained what was going on with my water heater. I would highly recommend this company to anyone experiencing water heater issues.
Thank you for the 5-star review of Roto-Rooter of St. Cloud's services! We appreciate that you explained your rating with details as well since potential customers decide if they'd like to hire our services based on past reviews. Thank you for your business and we hope to do business again with you!
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We recently had water back up into our basement.
We called Roto-Rooter and they sent Robert. Robert was amazing! He went above and beyond. He was professional and explained what he was doing. When we didn't find a blockage in our line, he …
Thank you, Tim, for your 5-star review of Roto-Rooter of St. Cloud's services and the positive feedback about Robert! We'll pass the compliment along to him. We appreciate you leaving details for potential customers to read and decide if they'd like to try our service. We're glad we earned a 5-star rating and hope to do business with you again! Have a great day!
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Morgan was very friendly, informative and helpful. He was thorough and explained my options completely. He was also compassionate when explaining what the costs may be. A rare quality these days. I highly recommend Roto-Rooter!
Thank you, Marybeth, for your positive feedback about Morgan's work in your home. We appreciate your 5-star rating of Roto-Rooter of St. Cloud as it lets potential customers know that we do quality work. We look forward to doing business with you again sometime!
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Very professional and answered all my questions.
Thank you, Kent, for the 5 star rating! We appreciate you letting future customers know how we did. Glad we could help you with your questions 🙂
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The worker was awesome did a great job
Called late at night. Showed up asap got the job done. I even got a good nights sleep. Knowing job was done right. And got to bed early
Thank you, Todd, for giving Roto-Rooter of St. Cloud a 5-star rating! We're so glad we were able to solve your plumbing issue and look forward to doing business with you again!
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I was very pleased with the technician (Robert) who was efficient and thorough.
Typically I drop the ball when it comes to reviewing a good business. We use this company for all of our needs running an apartment management company. Today the need was at my home. Yet to meet a technician that is not a real professional…
Thank you, Rob, for taking the time to rate Roto-Rooter of St. Cloud on Google reviews. We're glad to hear we earned a 5-star rating from our recent service call! We appreciate you letting potential customers know that we did a great job for you and we look forward to doing business with you again!
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Zac was a wonderful representative of the business, kept in touch on the way, once there got things sorted and back to having functioning plumbing
Thanks, Mark, for the 5-star rating of Roto-Rooter of St. Cloud and your positive feedback! We're glad to hear that our service earned a top review and look forward to doing business with you in the future!
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Morgan knows what he is doing! He's knowledgable about the problem and finished the job perfectly. It was a pleasure to have him fix our floor clean out.
Thank you, Larry, for taking the time to rate Roto-Rooter of St. Cloud on Google reviews. We're glad to hear we earned a 5-star rating from our recent service call and that Morgan did great on the job. We'll pass the compliment along to Morgan! Thanks for your business and we look forward to doing business with you again!
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Great service. Showed up on time. They even do plumbing, restoration, water cleanup, and replace those frozen water lines under ground. I won't call anybody else.
Thank you !! for the kind review 😊
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The service guy was friendly explained to me what was being done and made sure the job was done properly thank you
Wonderful to hear your positive comments and that Roto-Rooter of St. Cloud's team earned a 5-star rating! We look forward to doing business with you in the future!
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Great job friendly and personable rep
I cannot say enough about the technicians from your company. They all were personable, honest and certainly knew their craft. I highly recommend them!
Thank you, Kathleen, for the positive comments and feedback! Glad to hear our technicians have earned a 5-star rating! It also helps potential customers know what them can expect from St. Cloud Roto-Rooter. We appreciate you taking your time to write a review and we look forward to working with you again!
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I love these guys they're prompt courteous and very efficient they all have a very good work ethic
Hello Ramona , Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
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When I called, they got me right in the next morning. They said the tech would call before coming and he did. He did a great job and worked well with my two dogs there which I appreciated.
Thanks, Sara, for taking your time to write a review of Roto-Rooter of St. Cloud's service call. We're happy to hear that we earned a 5-star rating and this helps potential customers know what to expect. We look forward to working with you again!
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We contacted 7 or 8 different plumbing services to assist in our clogged drain pipe. They got back to us within 2 hours and set up an appointment for the next day. One other service said they could do it in a week. The others never …
Lol! Sorry that doing the dishes is back in the daily routine! But glad that we could help unclog the drain pipe and that timing worked out well for our service call! Thank you for the 5-star rating of our services! We appreciate you taking time to let future customers know what to expect and we look forward to working with you again in the future!
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Plumber was extraordinary, kindhearted and a good person. Also very efficient. It costed 1,732 to have a old drum trap removed and new pipes put in to code. He served me well. Rooted rooter charges a lot for this service.
Thank you, Melissa, for taking the time to rate Roto Rooter of St. Cloud's services! We appreciate the 5-star rating and glad that we earned it! Look forward to doing business again with you!
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We had a water leak. Josh was able to come out on the same day and diagnose the problem. He also was able to Install a half bath the following week. We have had trouble getting other plumbers to even come out and give us a quote. Josh was …
Great to hear your positive comments and feedback! Thank you, Aaron, for the 5-star rating! We're glad we earned it & will pass the good words along to Josh! Have a great day!
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A little on the spendy, but they were very friendly and helpful. He did that job and explained everything he was doing. would use them again
Thank you, Kyle, for the 5-star rating of our services! We appreciate your business and glad that we got the job done to your satisfaction.
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My water heater burst in the evening and they replaced it 2 days later. Their timeframes were a little behind, but I’m happy with their responses. My shut off valve wasn’t closing, so it would have been nice if they would have plugged it at…
Thanks, Stephen, for your feedback and positive suggestion. We'll pass your suggestion along to the team. Look forward to doing business with you again in the future!
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The team came in and cleared out our pipe in record time. They were vey nice gentlemen and knowledgable about all things related clearing out clogs and addressing pipe issues.
Thank you, Cynthia, for the 5-star rating of Roto-Rooter of St. Cloud's services! We appreciate you taking time to let our potential customers know how we do business. We look forward to working with you again in the future!
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I am vary happy with the work that Morgan and Steve did Saturday evening cleaning the ice from my septic line. The Boys had wave great spirits and explained all that they were doing to clear out the line.…
Would like a receipt for payment made yesterday. Alex did a good job
Thank you, William, for your 5-star rating of our services. We passed your request for a receipt along to management. Please let us know if you have any additional needs. Thanks for choosing Roto-Rooter to service your plumbing needs!
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Great service. Great company to work with.
Thank you Tuffy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Very kind and professional technicians, got the job done well and in a timely manner. Feels a bit expensive for an hour of work, but other than that am very happy with the service.
Thank you, Laura, for your review and rating of Roto-Rooter of St. Cloud. We appreciate hearing feedback so we can continue to improve our services. Glad that we were able to help you with this need!
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Our service technician Robert
was on time, very professional and thorough. He explained what was wrong and had our system fixed quickly. No extra charge for helping us on a Saturday was a nice surprise!
Thanks, Wendy, for your 5-star rating of Roto-Rooter's plumbing services on the weekend! We appreciate your positive comments as it helps potential customers know what to expect. Know that we are available 24/7 for all your future plumbing needs. Have a great day!
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Zach was very professional and very pleasant to have in my home. Definitely will be recommending Roto-Rooter!
Thank you James for your positive comments! So glad Roto Rooter earned a 5-star review from you today and we were able to service your needs. Call us 24/7 for all your future plumbing needs! Thanks again!
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Zach fixed our clogged drain. Amazing and fun guy!! Glad we chose Roto Rooter and will use them again in the future!!
Glad that Roto Rooter of St. Cloud was able to fix your clogged drain and earn a 5-star review from our services! We look forward to working with you again with your future plumbing needs.
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My drain/sewer pipe was backed up and water was coming up in my laundry room. Roto Rootor came within 24 hours to fix the problem. Robert was our technician and did a remarkable job in unclogging tree roots in the drain pipe. Robert was …
Thanks, Joan, for the 5 star review! We appreciate you taking time to describe your experience with Roto Rooter of St. Cloud for future potential customers to read. Glad that we were able to fix your backed up sewer and we look forward to working with you with any future plumbing needs. Have a great day!
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Got the work done but very expensive to unclog a drain. they’ve raised their rates over $200 since I started going to them
Thank you ! Maria 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or water cleanup needs
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Excellent service. Our technician Joshua was very professional and knowledgeable. We will use this business again for any future needs.
Thanks Sara for the 5 star rating and positive review! We're happy that we were able to help with your plumbing needs and look forward to doing business again with you in the future. Have a great day!
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Excellent service by a professional, respectful repairman.
Thank you, Marguerite! It was great to hear your positive feedback and receive a 5-star rating! Your comment helps future customers know about our quality & professional services. We look forward to helping you 24/7 with any of your future plumbing needs! Have a wonderful day!
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Very pleasant, professional.
Service: Unclog drain
Thank you Bill for leaving us a positive review! We appreciate your comments & the time you took to let future customers know about Roto-Rooter of St. Cloud. We look forward to serving you with all your future plumbing needs!
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Our lift pump stopped working the night before Christmas Eve. I called Them and they had someone to my house in less than an hour, had everything they needed on their truck and had our system up and running in a couple hours. We are very …
Service man was professional and did a good job of explaining estimate and pricing.
Thanks, Lindsay, for taking the time to leave Roto-Rooter of St. Cloud a positive review! We are glad to hear that our services were professional and clearly explained. Please know that you can call us 24/7 with any future plumbing needs!
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I am so grateful for all of the hard work Josh, from Roto-Rooter, put into replacing the drainage or sewer pipes, in my basement as well as the water lines in my house. What was replaced was original plumbing, probably from the 1930s or so…
Had sewer issues and Robert came out on Friday night and was determined to find and fix our problem and he did 4 hours later. He did not give up! Very nice and polite would definitely recommend them.
So glad we could help you out of a tough situation on a Friday night! Thanks for the 5-star review! We appreciate you taking your time to give us your personal recommendation. We look forward to working with you again for any future plumbing needs!
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Staff was very pleasant.
Thanks, Bruce, for trusting Roto-Rooter of St. Cloud with your plumbing needs! We appreciate your feedback and 5-star review. We look forward to working with you again. You can call us 24/7 with any of your future plumbing needs.
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Great service!
Service: Repair sewer
Thanks, Michelle, for your business and your 5-star review! Call us 24/7 anytime you have a plumbing need!
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The gentleman who arrived to fix my pipes was amazing. Would recommend for anyone who is having issues with their plumbing.
Thank you! Appreciate your positive comments! Call us 24/7 for any future plumbing needs!
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Absolutely!…
You can’t go wrong with the team at Roto Rooter. Great people that get the job done.
Thank you so much for your comments and 5-star review! We appreciate you calling us anytime 24/7 for all your plumbing needs!
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Let me start off by saying that I don't have much energy left after a day of teaching preschoolers. That being said, I wasn't too pleased to spend my Monday evening mopping up a flooded basement due to (what I thought was) a clogged floor …
Steve was very professional and on time. I was getting water in my basement and thought I knew where the problem was. Steve worked until he found the problem (roots in the line) then worked until the problem was completely resolved. Steve …
Thank you Anita, for your comments and the 5-star rating. We appreciate doing business with you! Call on us 24/7 for all your future plumbing needs.
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I called after hours, they answered the phone !!! I said I didn’t need them to come out now but in the morning. They came out, got the problem fixed, brought out a clean up crew, everyone was professional and friendly . The price was very …
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: Colin came over for the second time since I’ve lived here he does a tremendous job very careful about not bringing dirt into the house from the basement which is very appreciated and friendly reliable and really great guy
Thanks, Martin, for your positive comments and giving Roto-Rooter of St. Cloud a 5-star rating! We look forward to servicing any of your future plumbing needs! You can call us 24/7!
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He came the same day we called. He surveyed the problem and he fixed it. No surprises. Job well done.
Thanks, Jerry! We appreciate the feedback and 5-star rating. Glad that we were able to help you solve this problem. Look forward to doing business with you again! Call anytime 24/7 for all your future plumbing needs.
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Due to owning an older home, I need to have my main line from the house to the street cleaned yearly. Roto Rooter St Cloud has done this for me for several years and I have always had a good experience.
It's great to hear your feedback and know that you are a regular customer, too! Thank you, Debbie, for the 5-star rating! We'll look forward to seeing you again next year. If anything comes up before the next main line cleaning, know that you can call Roto-Rooter of St. Cloud anytime 24/7 with all your plumbing needs!
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Travis was great made sure job was done to the best of his abilities.
Thank you, Denise, for calling Roto-Rooter of St. Cloud to help you with your plumbing needs! We are glad that we're able to help you and appreciate the 5-star rating! Call us 24/7 for all your future needs!
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Robert was very kind and friendly! He helped install our toilets and helped with our shower issues. Fixed them with ease and still had a smile on his face. From now on if I have any plumbing issues this is my go to guy! Someone give this …
Thanks Dennis for your 5 star review! We're proud of our team! Good to hear that Robert was able to install your toilets and help with other plumbing needs. We're available 24/7 for any future plumbing repairs you may have. Thanks for calling on us!
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Good experience. Plumber was professional and courteous.
Thanks, Richard, for your 5-star rating! Appreciate you taking your time to tell us that our service was professional and courteous! We're available 24/7 for all your future plumbing needs!
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I would recommend Roto Rooter but have no idea whether I received a good value because I do not know what services cost other than looking on line... At this time pleased that things are fixed...
Thanks Kristine for your 5 star rating! We are glad that everything was taken care of to your satisfaction. We are available 24/7 if you have any future plumbing needs!
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Very pleased. Thanks
Great to hear! Thanks Kathy for your 5-star rating! We're glad that we could be of service for your plumbing needs! Call us 24/7 for any future needs!
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Service was great. Mike was a great person... Thanks
Steve was extremely professional and we felt extremely confident in his abilities. He quickly diagnosed our issue, fixed it and explained to us in great detail what it was and how to maintain in the future.
Thanks Alex! Steve is a pro! Appreciate the kind words and the 5 star review.
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Fast and efficient repair done.
Services: Plumbing, Repair toilet
Thanks for the great review Edward.
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They did a great job. Fast and courteous.
Nick, Thanks for the kind words and great review.
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Alex from RR performed maintenance on my sewer pipes. He was friendly, professional, and knowledgeable. He explained the service in layman’s terms, walked me through the camera scope, and showed me the equipment for each step. Following the…
Thanks Lucy for the kind words. We really appreciate working with some of the most amazing customers on the planet! Thanks for the great review and call on us anytime.
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Both workers were professional and informative. They both were very fun to chat with while getting the job done and made me feel at ease while feeling like old friends. Got everything repaired quickly and for a good price.
Michael, Most customers seem like family (what's for dinner? lol ) . Thanks for calling on Roto-Rooter St. Cloud!
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I'm very happy with the service provided.
The techs were kind and took the time to explain the process from beginning to end.
Sure appreciate the great 5 star review. Our team just loves to solve all problems. It was our pleasure really. Call on us anytime.
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The drain pipe to my house was plugged by tree roots & needed clearing. I discovered this at about 9:00 PM on a Friday night, when the basement floor was flooded by the washing machine. Roto-Rooter worked with my schedule on Saturday to …
Thanks Charles for taking time to leave a review. Cal on us anytime. Pleasure helping out.
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Very professional came on time and got the job done quick. Great Experience and very informative!
Thanks Skyler for the great review. Our team loves what they do helping others. Thanks again.
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Quick response time, courteous and knowledgeable technician that explained the steps he was taking to resolve the issue, cost effective and cleaned up after completion.
Thanks Judy. Sure appreciate the kind words. Call on us anytime, it would be our pleasure to help.
We get roots in our drain and have to be cleaned out every year. They do a good job, are prompt. Scheduling is a breeze
Thanks for the great review. Call on us anytime/
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Alex came out on a Sunday in a timely manner to unclog a septic tank drain line. He and his team found the clog and proceeded to clear the tree roots. I was impressed with his hard work ethic and communication skills. He made sure that my …
Thanks Richard for the great review.
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I was very very pleased on how professional he was and did his job the way we were hoping we are very grateful to have that unclog now after unsuccessful attempts ourselves
Mary thanks for taking time to leave a review. We like to think of our customers as family. Thanks for the kind words too.
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They did a great job every thing works a lot better now
Thanks for the 5 star review
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Thank you for always doing professional work!
Steven, it was our pleasure! Thanks for the great review
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Robert C was very respectful, courteous, and professional. He taught us a lot! We’d recommend Robert to anyone.
Thanks Maggie for the kind words. Pleasure helping out.
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Great techs helped me with an emergency as a tree root grew my sewer line. I had a big mess to say the least. The two men that came out were amazing!!!! By the time they finished I felt like I had two new friends!
Amy, thank you for the great 5 star review.
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Fast, friendly, and knowledgeable! I recently discovered I had a clogged main drain line, "after my drains stopped draining and started filling my shower and laundry room floors in my basement!" Called first local plumber, they couldn't get…
Thanks Matt for taking time to leave a 5 Star review. Pleasure helping out and call on us anytime!
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The staff were professional and informative. I appreciate the excellent job done by everyone!
Thanks Stacy for the great review. It was our pleasure serving your needs.
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Zac was their technician that came. He was very informative and explained exactly what he did. Definitely will continue to use these guys!
Larry. Sure appreciate the kind words. Call on us anytime.
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Brent was awesome. Vary quick and professional. I would recommend them and I would use them again.
Thanks Bobby for the great review. Contact us anytime.
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I have nothing but great things to say about the service I received on my clogged sewer line. We worked with a technician named Colin. I would request him by name any time I use Roto-Rooter in the future. He was promptly arriving on a …
Thanks Lucas for the kind words. We have a pretty amazing team I might say. Call on us anytime.
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Steve came out, did an outstanding job. Explained everything. Very pleasant to deal with.
Thanks Bradley for the kind words. Steve is top notch!
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My elderly mother's sewer backed up in the basement. Zak unclogged the main drain and then Jason came to do the clean-up, sanitizing and air scrubber set up. All of this on the 4th of July! I am extremely gratefull for the excellent job …
Carole, It was our pleasure helping resolve the situation. We love helping fix the problem fast. Even on the 4th of July. call on us anytime
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Well, he came in, evaluated the situation. He fixed the situation. I paid him. He left.
Service: Repair sewer
OK thanks Kenny, I suspect you mean you "paid him" thanks for the review.
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Sure guy was prompt and knowledgeable at his task at hand u should really try to retain him as employee hard to find a keeper and I believe he would be great asset for rotor rooter in future ,,,GOD BLESS AMERICA!!@@
Arrived on time. Very professional and friendly. Unclogged kitchen drain and toilet. They made sure the main drain was clear under the mobile home. I was very pleased with the results.
Thanks Kathy for the kind words. Call on us anytime
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Cut roots out of main line to septic tank after diagnosing with camera. Also diagnosed solids tank requires pumping. Very nice and professional service!
Holly, It was our pleasure helping you with your situation. Call on us anytime!
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I just want you to know the guy who came to my house was very professional. My children were there asking him 100 questions and talking his ear off and he didn't miss a beat for work but yet entertained their conversations. I would highly…
Very professional
Found the problem very fast and fixed it
Everything is flowing now
Thanks for your great service
Colin did a great job and would recommend him anytime.
Thanks Grant for the great review. We'll pass on the compliment to Colin
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Problem solved. Needed follow-up on finishing clean-up. Was promptly done following day, upon my request. Zach and Steve were excellent! I would definitely recommend this company.
Thanks Kathy. Sure appreciate the kind words. Call on us anytime.
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Truly great people, they value your money and understand hard times. They are a great company and great workers!
Thanks for taking time to leave a review. Call on Roto-Rooter St. Cloud anytime.
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Love this company! Quick service, reasonable prices!
Linda, thank you so much for your review. We take pride in being affordable and fast.
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