Customer Reviews
Called on a Sunday afternoon and got a response within a few minutes. They said Tuesday was the next open appointment but they would put us on the list if an opening came up. A crew called Monday morning and they were there right away. Very…
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Rigid drain machine worked wonders on my 2”” utility drain. Techs were very professional.
Thank you Todd, we really appreciate your 5-star feedback.
via 
Very good efficient job by a very courteous person.
Thank you, Michael for sharing your last Roto-Rooter Drain Cleaning Service experience! We really appreciate you giving us 5 stars!
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Very good experience. Friendly and professional. I had called another company who quoted $990 to unclog our kitchen drain. Had Roto Rooter come over for a second opinion and they had the drain cleared in 20 minutes for way less. All …
Thank you Maggie for giving us 5 stars and a real honest feedback on our pricing and service quality. We hope to have your business in the furure whenever you need any help.
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Arrived when they promised, did quality work, took care of problem, will use them again!
Thank you Duane for leaving us a 5-star review. We are happy to know that you have trust in our plumbers and the quality of service we offer.
via 
As professional as it gets. Walked me through everything and even pointed out some areas of concern I didn’t even notice. It was about $400 to have my 6ft drain cleaned. A little more than I was expecting, but the quality of service and …
Thank you Jeremy for giving us 5 stars. We are striving to offer 100% customer satisfaction and top quality service every time. We hope to have your business.
Roto-Rooter St. Cloud
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Difficult cleaning of main drain line. Technician had difficulties getting through the blockage at first, but tried many options until he got through. There was a significant amount of tree roots involved and he cleaned the line a second …
Thank you, Bonnie for leaving us an honest and kind feedback on your last drain cleaning service. We are glad our drain cleaning technicians were able to clear the blockage for you. We hope to have your business in the future.
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Roto Rooter excavating team out of Sauk Rapids did a great job of finding the problem and fixing the problem. The root cause was that my line to the city sewer was not properly connected many years ago when the city of St Cloud installed …
Thank you, Jim for your 5-star review! We are happy that our plumbers were able to locate and fix the sewer line issue. Our Roto-Rooter plumbers are always at your service.
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Very pleased to have Roto Rooter out to repair and service our plumbing system. Associate “Race” was phenomenal. Very professional and great listening / communication skills. He made sure to explain his work and the final results. So …
Thank you Mike, for leaving Race such a positive feedback. We are thrilled to know that he was able to walk you through the process and solve the plumbing issue for you. It was a pleasure doing business with you.
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Amazing service on Labor Day! The technician was super friendly and helpful. $325 bill for unplugging the toilet was a little steep but it was a holiday😊
Thank you for your positive feedback on getting your toilet cleared up. We are sorry to hear that the price was a bit steap. We strive for excellence and hope to always provide top-notch service.Unfortunately on the Holidays we have only emergency services available and from that as well the price. Thank you for your understanding!
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Michael arrived quickly after we called. He was extremely knowledgeable about what was going on with our pipes and took care of the problem quickly and efficiently while carrying on a delightful conversation.
Thank you, Janet for giving Michael & Roto-Rooter Plumbing 5-star on your last Drain Cleaning Service. If there is anything else we can do, don't hesitate to let us know.
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Josh and Mike were awesome! Very professional and work quality was excellent!!
Thank you Kevin for leaving such a postive review for Josh and Mike! We hope to have your business in the future.
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Bailey & Kyle were very professional and friendly! They both took the time and effort to make it so my wife & I understood what was going on with our home! The things highlighted are the items that they discussed with us ! My wife & I …
Thank you Shane for taking time and giving us a 5-star review! We are glad to know that Bailey & Kyle were both professional, friendly and were able to solve your plumbing leak issue. If there is anything else we can do for you, don't hesitate to let us know. Thank you for you business.
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They were very knowledgeable and quickly addressed the problem.
Thank you Kristi for giving us 5-stars. We are thrilled to know that you were satisfied with our quick and efficent plumbing service.
via 
On time and they get the problem figured out qui
Thank you, Aaron for letting us know that you appreciate our timely plumbing service. We hope you won't need us for some time now, but if you do we are always here to help.
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On time and on budget. Cleaned up after themselves and solved the problem quick.
Thank you for taking the time to share your positive experience with us! We're glad to learn that our team's professionalism and responsiveness, exceeded your expectations. It's wonderful to know that we could solve your issue quickly and leave your space clean. Remember, Roto-Rooter Plumbers are here whenever you need assistance in the future.
via 
Quick service for water leak.
Thank you for your 5-star review, Kurt! We're glad to hear that you experienced quick and responsive service for your water leak issue. Our team takes pride in delivering quality and timely solutions for our customers. If you need any further assistance, please don't hesitate to reach out.
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Michael was so informative! He answered all my questions with a smile. He was honest with his advice as well. Will be using roto rooter for all my needs!
Thank you for your 5-star review, Nicole! We're thrilled to know that Michael provided you with informative and honest service. Our commitment to professionalism and quality is reflected in our team's work. We appreciate your trust in Roto-Rooter and look forward to assisting you with your future needs.
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Came home from a trip with water in my basement from a mysterious source. I called at 8pm and someone was at my door at 8am to get it fixed. I’m sure they could have come sooner had water been actively going into my basement but it had …
Thank you, Eliza for sharing your positive experience with us. We're happy that we were able to quickly resolve the problem you encountered after returning from a trip. Our commitment to professionalism, punctuality, quality, and responsiveness is reflected in our service. We value your confidence in us and look forward to continuing to be of assistance.
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Very timely! Technitian (Robert) was very kind, explained everything in a way I could understand. Highly recommend!!
Thank you for giving us 5 stars, Steve! We are happy to hear that our technician Robert was kind and professional and explained everything about the service. It was a pleasure doing business with you and we hope to serve you again in the future if you ever need us.
via 
Was very happy they were able to help as quick as they did. We have a rental house and when you have a backed up drain you need help quickly.
Thank you, Kurt, for leaving us a review. We're pleased to hear that we were able to provide you with prompt service and get your backed-up drain cleared. Don't hesitate to let us know if there was something we were lacking for us to get that 5-star review next time.
via 
Zack with Roto Rooter was a delight to work with. He was able to respond within 30 minutes of our request for a plumber. He quickly assessed the problem and saved our weekend at the cabin.
Thank you, Kamara for your 5-star review. We are happy to know that Zack was able quickly to solve the issue with your drain. We pass on to Zack that he was able to save your day! We hope to have your business in the future.
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We purchased a house last year knowing it had temperamental plumbing, so we've had Roto Rooter out a couple times for a variety of issues, and every time, they get someone out quick, solve the issue, and make sure we're happy with their …
Thank you Aven for your 5-star review! It has been a pleasure to work with you!
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Your professionalism, genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $550 with Miss Catherine Stephen ,and got $7200 in a week. I only wish I had known about her earlier from the …
He was very good and knowledgeable Iand friendly. Person. I would like this. Person to come back. If needed
Thank you for giving us 5-star review on our last drain and sewer cleaning on our property. It was our pleasure doing business with you.
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Just wished he would have followed instructions to call the GM when he was done as far as what the problem was and still don't know if the washer is useable or if it needs to continue to stay out of order ~ No contact.
Thank you Kelly for leaving us a positive feedback. If you haven't been able to resolve the problem, please don't hesitat to give us a call. We are always here to make sure that customer has everything set up at the end of each service.
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We have used Roto-Rooter for our drain/plumbing needs for many years now and appreciate their responsiveness and quality work. Thank you.
We are really thankful for your 5-star reviews as well being long-term client.
via 
Robert was very professional, got the job done quickly, and checked his work. The entire process was fast and smooth.
Thank you Jourdan for giving us 5-stars and praising the work Robert did. We are very fortunate to have him on our team.
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Jake was great!
Thank you Brian for giving us 5 stars for our Sewer Cleaning Service!
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Steve was very professional and did an awesome job. I would recommend them to anyone.
Thank you Billingham for giving us and Steve 5-star review. We are happy to know we could help.
via 
Michael & team were extremely responsive, professional, clean, and expeditious in their work. I was grateful for the Walk-Thru before and after the work was completed. I would definitely recommend.
Thank you Ryan for giving us & Michael 5-stars! We are thrilled that you were happy with the whole process from the beginning to the end!
via 
Called them after hours. Answering service had their dispatcher give me a call back pretty quickly. They scheduled my service for the following day. Jake arrived on time, and took care of the problem, which turned out to be much worse …
Thank you for your 5-star feedback. We are thrilled that we could help you get your plumbing back on track.
via 
Robert was great! He came basically on short notice an hour away, and had a wonderful attitude! Did a great job!
Thank you for your 5-star review, Courtney! We are thrilled to know that Robert did an excellent job for you! We are happy to have had your business.
via 
Very pleased with the service. Could come next day, technician was very courteous and efficient. Would definitely recommend service to others.
Thank you Kristy for giving us 5 stars. We always strive to be efficent and offer no-hassle services to our customers.
via 
We recently used Roto-Rooter for a plumbing issue for our Airbnb rental and I have to say, their service was excellent. The technician and customer service were professional, knowledgeable, and friendly. They resolved the issue quickly and …
Acean, thank you for your 5-star feedback. We are striving to always provide quick and efficent solutions to all of our customers. We hope to have your business in the future!
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I had to leave this post here as a sign of gratitude since that is one of the least she asked of me. From my calculations, I made $20,600 in 1 week trading since Hendrick Jennifer started managing my account,I haven't experienced any …
Checked clogged vent pipe. Gave recommendations
Thank you for your 5-star review, Todd!
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Shout out to Eli at Roto-Rooter for clearing our Main line today. Excellent work. Will recommend this service to others.
Thank you for your 5-star review and recommending Eli and our services to others.
via 
They actually didn’t have to do anything but we’re very helpful in what the next steps were needed if the problem reoccurs
Thank you David for giving us 5 stars!
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A new toilet was installed after the existing one was leaking from the tank into the bowl. It was more cost effective and water efficient to replace it due to the age of the leaky toilet.
Thank you for your kind 5-star review!
via 
Highly recommend! Had an emergency at my place of work. They had a team come out in an hour despite being busy. Woody and Josef did an awesome job. Explained what they were doing and were very easy to talk with. Had the tough problem fixed …
Thank you for leaving us 5-star review, Pete! We are very happy to know that Woody and Josef were quick to resolve the emergency plumbing situation. We will share this with them. We hope to have your business in the future.
via 
Excellent, friendly, fast service.
Thank you for your positive feedback, Dan! Roto-Rooter St. Cloud strives to provide professional and punctual service every single time. We hope to have your business again in the future.
via 
The technician Race cleared the main house drain pipe on my parents house. He was very courteous with my parents and explained everything. Highly recommend him.
Brian, thank you for your 5-star review. We are glad to know Race provided you with excellent drain cleaning service. Thank you for recommending our St. Cloud services.
via 
Fast and friendly service. Technician was honest about worst case scenario. Grateful that they offered a military discount. The restoration specialist was great in explaining the issue and possible paths forward.
Thank you for your 5-star review, Thomas & Krystal. We are thrilled to know that you had a professional and quality experience with Roto-Rooter St. Cloud technicians on your plumbing needs. We are always keen to offer military discount to every one of the brave men that have served our country. If you need any future services, please let us know.
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Race was very professional and got the job done quickly and arrived when he said he would. Very pleased with my service.
Thank you, Steve, for leaving us your 5-star review. We are glad Race was able to provide you with high-quality drain cleaning service that Roto-Rooter St. Cloud offers. We will pass on your feedback to him.
via 
Very friendly business. I called on a Wednesday and they were out to my house by Saturday (non emergency). Cleaned out the drain and now there is no water backup, which is a blessing! I would recommend this company in a heartbeat!!
Anne, thank you for taking the time to write such a kind review. We're glad we could assist you quickly and efficiently. We strive to provide friendly, professional service and are pleased that you were pleased with the outcome. Thank you so much for recommending us!
via 
You did a good job but I think it was a little bit too much money $460 is a lot it should have been about $400
Thank you, Tracy, for sharing your feedback with us. We appreciate your positive comments regarding our professionalism, punctuality, and responsiveness. We understand your concern regarding the cost of the service, and we apologize if it exceeded your expectations. We strive to provide fair and competitive pricing while maintaining high-quality service. Please don't hesitate to contact us if you have any further questions or concerns.
via 
Fast service. Friendly technician
Rebecca, thank you for your kind words. We're glad to hear that you were pleased with our prompt service and pleasant technician, as well as that we were able to provide quality and responsive drain cleaning services. We appreciate your business and look forward to serving you again in the future.
via 
Josh (technician),
Showed up on time for both projects. He was friendly, courteous, and knowledgeable. He answered my questions and took the time and thought to explain my plumbing repair options.
He made the appropriate calls to the city …
Thank you, Scott for your 5-star review. We are thrilled to hear that Josh provided exceptional service and went above and beyond to ensure your satisfaction with plumbing services provided. We appreciate your kind words and will be sure to pass them on to Josh and his team. We look forward to serving you again in the future.
via 
Very good job, but very expensive
Thank you for your positive feedback, Lee. We are sorry to hear that the job was too expensive for you! At Roto-Rooter St. Cloud we strive to offer our customers with the top quality results. We hope to have your business in the future.
via 
This company is amazing!!! We’ve met the gm and a number of employees after our home flooded and I couldn’t be happier with their swift replies and incredible customer service! 10/10 would recommend and hope everyone gives you a try!
Thank you for your positive feedback and kind words about our team. We're glad we could help you during a difficult time, and we're thrilled that our team was able to provide you with prompt customer service.
At Roto-Rooter Plumbing, we take pride in providing high-quality services, and it's always rewarding to hear that our efforts have made a difference.
Thank you for your business and recommendation once more. We hope to be able to assist you again in the future.
via 
Very competent and professional. Very happy with the service
Hey Ann, thank you for your kind words and for your 5-star review. We're delighted to hear that our team provided competent and professional service for your drain and sewer cleaning needs. Roto-Rooter St. Cloud goal is to always provide top-quality service to our customers. Don't hesitate to contact us in the future.
via 
Great work, on time and cleaned up leaving not trace!
Thank you for the positive review, Todd. We're happy to hear that our technician provided great work and left no trace behind. We appreciate your business and hope to work with you again in the future.
via 
We had a tech come and cut roots that were blocking our sewer drain. He explained everything he had to do, cleaned up and gave us tips to help reduce roots.
Thank you for 5-star review, Mary Jo! We're delighted to hear that our technician was able to provide you with a professional and high-quality service while addressing the roots issue in your sewer drain. It's great to know that he also took the time to explain the process and offer tips for preventing future blockages.
via 
Zack and Eli were amazing did a fantastic job and explained where the problem existed. Very friendly and very knowledgeable. Would recommend this company to friends and family.
Debbie, we want to thank you for taking the time to share your positive experience with Roto-Rooter Plumbing. We're happy to hear that Zack and Eli, were able to provide you with excellent service and valuable insights about your sewer cleaning. We appreciate your recommendation to your friends and family and look forward to serving you again in the future when you need it.
via 
Eli and Brook were very professional, they both knew what they were taking about and gave any information they had. They both answered any questions I had and got the job done! I will be calling Roto-Rooter again if I have to!!
Thank you for your review, Dalton. We're glad to hear that Eli and Brook provided you with excellent service by being professional, knowledgeable, and responsive. We appreciate your business and hope to work with you again in the future for any sewer cleaning or plumbing needs.
via 
They were super responsive. I called at 8am and they were to my house by 1:30pm same day. Quick service, very knowledgeable, and incredibly professional. Would recommend!
Thank you for leaving us a 5-star review, Aryana. It's great to hear that you received quick and professional service from our team. We take pride in our knowledgeable and responsive technicians, and we appreciate hearing that you would recommend our service to others.
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At 10 o'clock on a Friday night, we encountered a plugged main drain at my bar in Little Falls. I called Roto Rooter and they dispatched a technician within a short time span. He got us taken care of and we were able to resume normal …
Roy, thank you for taking the time to write a review about your recent Roto-Rooter Plumbing experience. We're glad we were able to respond quickly to your emergency call and provide affordable and fair services to unplug your bar's main drain. We look forward to serving you again in the future.
via 
Zack & Eli were so knowledgeable and checked EVERYTHING related to this. Quick service and GREAT JOB finding the ROOT of the problem. NOT cheap, but definitely NOT expensive. THANK YOU VERY MUCH for quick HONEST service
Thanks for taking the time to share your experience, Joe. We're thrilled to hear that our technicians, Zack and Eli, provided you with knowledgeable and efficient service that addressed the root of the problem. At Roto-Rooter Plumbing, we strive to provide our customers with quality, responsive, and valuable solutions to their plumbing needs.
via 
Because the man was young, I was skeptical if he would do a decent job. He did do a VERY decent job! He kept at it when the going got tough. I appreciate his thoroughness.
Thank you for your 5-star review, Jane. We're glad that our technician's perseverance paid off and that he was able to get the job done to your satisfaction. Thank you for choosing Roto-Rooter Plumbing for your drain cleaning needs, and we look forward to serving you again in the future!
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Mike and Bailey where really great at what they did.
Thank you for taking the time to leave us a positive review, Kayla! We are glad to hear that Mike and Bailey provided you with excellent service during your drain cleaning appointment.
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The man who came, he was an older gentleman, I wish I got his name.... He really did a beautiful job! He was quick and clean and super nice. Super friendly to both me and my dogs. Good man.
We appreciate you telling us about your positive experience, Kaity! We're delighted to hear that you received quick and high-quality service from our team. We value your business and hope to help you in the future.
via 
Race, was the young man that came out and he was amazing. He explained things that he was doing so I could understand what he was doing and I could view it on his screen. He even put me on your list that you would come out once a year to …
Thank you for taking the time and sharing your positive experience with us, Evora! We're thrilled to hear that Race provided exceptional service during your toilet repair and drain cleaning. We appreciate your trust in us and look forward to serving you again in the future.
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The guy was very polite and informed me what he was doing all the way. I had him run a camera to see if I could install a shower in the basement and I'm glad I did as he could not get the camera but inches in the pipe so no shower. It was a…
Robin, thank you for your 5-star rating! We appreciate hearing that our technician was polite and informative throughout the process. We're sorry that the camera couldn't get far enough into the pipe for your basement shower, but we're glad we were able to assist you in making an informed decision. Thank you for choosing our services!
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Good service
Joe, Thank you for taking the time to tell us about your positive experience. We're glad to hear that our plumbing team provided you with excellent service. Please do not hesitate to contact us again if you require any further assistance in the future.
via 
Great service!! Thank you for what u did!!!
Thank you, Neil, for your 5-star review! We're glad to hear that you received great service and that we could help solve your problem.
via 
Sewer needed to be cleaned out; same day service. Brook Dinger was extremely professional and pleasant to work with.
Thank you for your 5-star review of our drain cleaning services, Michelle. We are delighted to hear that Brook delivered excellent service while remaining professional and pleasant to work with. We make an effort to deliver same-day service whenever possible to ensure that our customers' needs are met. Thank you for selecting us for your drain cleaning needs; we hope to serve you again in the future.
via 
I had roots clogging my main line going into my holding tank causing backup in the floor drain. Sorry, I forgot his name.
He had to ream out the main line from the house to the tank. He also ran a scope down the line to show me the cause …
Thank you, Dave. We appreciate your 5-star review and kind words about our team's professionalism, punctuality, and responsiveness. We're glad our technician was able to determine the problem with your main line and provide a solution that met your requirements. It's wonderful to hear that you found our service informative and that the scope images were useful. Thank you for considering us for your drain cleaning needs.
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Service was fast and thorough.
Thank you, Beth, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call to your home. We're glad that our team earned the highest Google ranking and look forward to doing business with you again!
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Just bought our first home and immediately had flooding due to washer not draining. Came out same day and was very nice and explained everything well. Will be using them for future problems!
Congratulations on your first home Thalia! Thank you for calling Roto-Rooter to service your washer and we appreciate knowing that our team earned a 5-star Google review from their work. We look forward to doing business with you again on all your future plumbing needs. Enjoy your new space!
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I was completely satisfied with Roro Rooter in St. Cloud, MN.
Thanks, John, for your 5-star review of Roto-Rooter of St. Cloud. We appreciate knowing that our team did a top notch job for you and that you are completely satisfied. Thanks for calling Roto-Rooter of St. Cloud. We look forward to working with all your future plumbing needs!
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We had a Christmas Eve "experience" and Roto-Rooter was quick to respond. Our tech, Race, overcame several obstacles and worked his tail off to get the line clear. Thanks, Race, for your wonderful demeanor and persistence, and thanks, Roto-…
Thank you, Bob, for your recent 5-star rating of Roto-Rooter of St. Cloud. So glad that we could salvage your holiday gathering! We look forward to doing business with you again for all your plumbing needs!
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The service was scheduled for the 8-10 a.m. window on 12/26/2022. The tech had a job before mine and I can understand that it can take extra time. Someone from Roto Rooter did call me at 9 to tell me that the tech was on another job before …
Thank you, Barbara, for your 5-star rating of Roto-Rooter of St. Cloud and the positive feedback about Zach's work! We're glad to know that Zach was able to help you and did a nice job with cleanup as well. We're glad that our work in your home earned the highest rating and look forward to doing business with you again! Thanks for calling Roto-Rooter of St. Cloud!
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Brook D. was AMAZING! He came out on Christmas Eve day, to unclog our drains and fix our sewer system. It was quick. It was efficient. He was extremely professional. And he got the job done. I am so happy with the service we received! I can…
Thank you, Rochelle, for the 5-star rating of Roto-Rooter of St. Cloud and for the positive feedback for Brook! We appreciate knowing that we earned the highest Google ranking from the service we did in your home. We look forward to working with you again on all your future plumbing needs!
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He creaked the house drain and main sewer line.
Thanks, Thomas, for your 4-star Google review of Roto-Rooter of St. Cloud. We appreciate your business and look forward to working with you again sometime. Thanks!
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Fast same day service.
Thank you for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your business and your positive feedback. This helps potential customers know what to expect with they work with us. Glad that we earned the top review from your experience. Thank you for doing business with Roto-Rooter of St. Cloud!
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Drain in laundry room tub/sink backed up when running water elswhere in house or flushing toilets.
Thank you, Alice, for your 5-star Google review of Roto-Rooter of St. Cloud! We appreciate knowing that we earned the top rating from our services in your home. Please call us with all your future plumbing needs. We look forward to working with you again!
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They're quick and clean I've used them about three times so far their work is great
Thank you for your 5-star Google review of Roto-Rooter of St. Cloud and your positive comments. These review help potential customers know what to expect when they call Roto-Rooter! We're glad to know that our team did a great job in your home. We look forward to doing business with you again in the future.
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My main drain was clogged very far out from the house. I wasn't able to fix it using standard
homeowner methods. I called Roto-Rooter and they were able to get someone out the same day. Since the next day was thanksgiving, I was very …
A truly thankful Thanksgiving! Glad we could help & thank you for the 5-star Google review of Roto-Rooter of St. Cloud. We appreciate your business and hope you'll call us for any future plumbing needs!
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Wow, really great service. Called them at 9pm on the day before Thanksgiving and they seriously had someone over in 15 min. It was crazy. Fairly priced for an emergency service. Plumber was nice and professional. Would recommend.
Thank you Erick for giving us 5-stars for our promt and farily priced emergency plumbing service on thanksgiving. We are glad we could help.
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It was first time I called and definitely the guys that came to my house were very helpful and professional, they came fixed, they will be my number one company. Thank you guys
So great to hear that our team earned a 5-star Google review rating in your home! We appreciate having you as a new customer and look forward to a continued business relationship! You are most welcome!
via 
The agent was professional and knowledgeable. After doing some test to make sure he understood the problem, which was roots growing in my septic line, he solved it efficiently. I would recommend him without qualification.
Thank you, Wayne, for the 5-star rating of Roto-Rooter of St. Cloud! We are happy to hear that our service in your home was professional and efficient! We appreciate your business and look forward to working with you again in the future!
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Service person came to the home was the best service
Thanks, Tim, for the 4-star Google review of Roto-Rooter Plumbing of St. Cloud. We appreciate your business knowing there are many other companies you could have chosen. We look forward to working with you again!
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Toilet pump everything is working good
So glad to hear that all is working well now, Marie! We appreciate you leaving a google review for us. Please let us know how we can earn your 5 star rating next time. We look forward to doing business with you again!
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This company was very professional and quick! The worker (Josh) that helped us was amazing and very helpful. He showed us how to fix this issue in the future if our garbage disposal has any more issues.
Thank you, Beth, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and are glad to hear that our team did a great job for you! We look forward to doing business with you again for any future needs.
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Race was very professional, he was not deterred when he ran into an obstacle. He went above and beyond what I had expected from him. I would have to classify him as a great employee.
Thanks, Frank, for taking the time to leave a Google review of Roto-Rooter Plumbing of St. Cloud. We appreciate hearing how our team did and it help potential customers know how we do business. Let us know how we can earn your 5-star rating next time. We look forward to doing business with you again!
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I can not speak higher on the service. Technician was professional,highly knowledgeable & resolved my problem in a timely manner.
Great news for us to hear, Jason! Thanks for your 5-star rating of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and look forward to doing business with you again!
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Our sewage/water drainage system within the house had backed up. I checked and it was not the main line from the clean out to the city sewage line. Instead, it was somewhere within the house. The technicians came out and did a great job. …
Thanks, Andrew, for your 5-star review of Roto-Rooter of St. Cloud and for your specific feedback! We appreciate knowing that our crew did a stellar job for you! Sounds like it was a bit complicated but nice to hear that the technicians were able to explain the reason why the drain blocked. Hopefully, that will help avoid any future blocks but if not, we look forward to doing business with you in the future :). Thanks again!
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Zach was very helpful and even came back the next day to fix something at no extra charge.
Great to hear that our team was helpful & thorough! Thanks, Jeanie, for the 5-star Google review! We appreciate your business and hope to work with you again sometime!
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Our technician Brook was great! He was able to come over sooner than expected, was very professional, and did an awesome job! Would definitely use Roto-Rooter services again if needed!
Thank you, Karl, for taking the time to leave Roto-Rooter or St. Cloud a 5-star google review with feedback. We appreciate hearing that our team did a great job for you & yes! We hope to work with you again with any future needs!
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My technician took his time to get all the roots out from my line that is from my basement out to the street. He was meticulous in cleaning up after. He provided me with additional information on how to do preventative maintenance. I would …
It's quite a compliment for us to hear the details about the excellent work Roto Rooter of St. Cloud's technician did in your home. Thank you, Alyssa, for taking your time to provide these details! We appreciate the 5-star google rating and look forward to doing business with you again sometime soon!
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Zack was phenomenal. He explained every step of the way and was very professional. From making the appointment to having the service completed, the entire process was seamless. Highly recommend them! 🙂
Thanks, Rachel! We appreciate your 5-star Google review of Roto-Rooter Plumbing of St. Cloud and are happy to hear that the entire process was seamless. That's our goal and it's great to know we succeeded! Have a super day and we look forward to working with you again sometime.
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Brook from Roto Rooter managed to solve my sewer main blockage even when another company made two prior visits, failed both times, and charged me for services they couldn’t provide. I appreciate Roto Rooters fair pricing and this man Brook …
Thanks for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! So glad to know that Roto-Rooter was able to resolve the sewer blockage even after another company tried twice! Please call us with any of your future plumbing needs and we'll do our best to get the job done correctly the first time :). Have a super day!
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Absolutely the finest customer service possible! They looked at the problem...made suggestions to possibly do what would be the best way to remedy problem without charging
Where do you find that customer service available. Great people to …
Thank you, Jim, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud with feedback. We appreciate hearing that our team provided great customer service and you were able to remedy the plumbing problem in your home. Please call us with any future plumbing needs. We'd love to do business with you in the future!
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I called to make sure I didn’t have a root problem in the old house I live in . They were very prompt and Efficient. I was pleased with their work .
Thanks you, Lisa, for calling Roto-Rooter of St. Cloud to service your home plumbing needs. We appreciate your business and look forward to working with you again in the future 🙂
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Had water backing up in the kitchen sink. Called RR, they had a guy here in about 30 minutes who worked on it til it was fixed properly. Reasonable price, great response time.
Great to hear that our team did an excellent job working with your plumbing needs. We appreciate the 5-star Google review and hope to do business with you in the future! Thanks for calling Roto-Rooter of St. Cloud!
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Got the drain unclogged quickly and professionally. Thanks Roto-Rooter
Thank you, Mike, for the 5-star Google review of Roto-Rooter of St. Cloud and for your comments regarding our service in your home. We appreciate your business and hope to work with you again in the future!
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Very Knowledgeable service person, friendly and complete satisfaction on completing the work.👍
Thanks, Kevin, for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your comments and feedback for our team. Would love to work with you again on any future plumbing needs!
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After calling, the service folks were onsite in about an hour. Spent about an hour and a half clearing the back up and testing to make sure everything was fixed properly. A little more expensive than I anticipated, but the speed of service …
Great to hear that our team from Roto-Rooter of St. Cloud earned your 5-star Google review! We appreciate working with you and hope you'll call on us again for any future plumbing needs! Thanks again!
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Would give 10 stars if I could!!! Had them come out to snake a slow draining bathtub drain at a multifamily rental property I own. While they were doing it, a pipe fitting came loose and a bathtub full of water spilled into the apartment …
Hey Ryan! Thanks for the 5-star Google review of our service team from Roto-Rooter of St. Cloud! We're glad that we were able to solve the plumbing problem to your satisfaction! We appreciate your business and hope to work with you again in the future! Thanks again!
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