Customer Reviews

Roto-Rooter St. Cloud customer in pink being happy about the service and signing off the paperwork with a plumber

From 1078 reviews
David Schwarz
David Schwarz

Called on a Sunday afternoon and got a response within a few minutes. They said Tuesday was the next open appointment but they would put us on the list if an opening came up. A crew called Monday morning and they were there right away. Very…

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Todd Carlen
Todd Carlen

Rigid drain machine worked wonders on my 2”” utility drain. Techs were very professional.

Response from business owner

Thank you Todd, we really appreciate your 5-star feedback.

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Michael Moeller
Michael Moeller

Very good efficient job by a very courteous person.

Response from business owner

Thank you, Michael for sharing your last Roto-Rooter Drain Cleaning Service experience! We really appreciate you giving us 5 stars!

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Maggie Campbell
Maggie Campbell

Very good experience. Friendly and professional. I had called another company who quoted $990 to unclog our kitchen drain. Had Roto Rooter come over for a second opinion and they had the drain cleared in 20 minutes for way less. All …

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Response from business owner

Thank you Maggie for giving us 5 stars and a real honest feedback on our pricing and service quality. We hope to have your business in the furure whenever you need any help.

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Duane Larson
Duane Larson

Arrived when they promised, did quality work, took care of problem, will use them again!

Response from business owner

Thank you Duane for leaving us a 5-star review. We are happy to know that you have trust in our plumbers and the quality of service we offer.

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Jeremy Girgen
Jeremy Girgen

As professional as it gets. Walked me through everything and even pointed out some areas of concern I didn’t even notice. It was about $400 to have my 6ft drain cleaned. A little more than I was expecting, but the quality of service and …

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Response from business owner

Thank you Jeremy for giving us 5 stars. We are striving to offer 100% customer satisfaction and top quality service every time. We hope to have your business.

Roto-Rooter St. Cloud

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Bonnie Fitzharris
Bonnie Fitzharris

Difficult cleaning of main drain line. Technician had difficulties getting through the blockage at first, but tried many options until he got through. There was a significant amount of tree roots involved and he cleaned the line a second …

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Response from business owner

Thank you, Bonnie for leaving us an honest and kind feedback on your last drain cleaning service. We are glad our drain cleaning technicians were able to clear the blockage for you. We hope to have your business in the future.

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Jim Von Bank
Jim Von Bank

Roto Rooter excavating team out of Sauk Rapids did a great job of finding the problem and fixing the problem. The root cause was that my line to the city sewer was not properly connected many years ago when the city of St Cloud installed …

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Response from business owner

Thank you, Jim for your 5-star review! We are happy that our plumbers were able to locate and fix the sewer line issue. Our Roto-Rooter plumbers are always at your service.

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Mike
Mike

Very pleased to have Roto Rooter out to repair and service our plumbing system. Associate “Race” was phenomenal. Very professional and great listening / communication skills. He made sure to explain his work and the final results. So …

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Response from business owner

Thank you Mike, for leaving Race such a positive feedback. We are thrilled to know that he was able to walk you through the process and solve the plumbing issue for you. It was a pleasure doing business with you.

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Lynne Riddle
Lynne Riddle

Amazing service on Labor Day! The technician was super friendly and helpful. $325 bill for unplugging the toilet was a little steep but it was a holiday😊

Response from business owner

Thank you for your positive feedback on getting your toilet cleared up. We are sorry to hear that the price was a bit steap. We strive for excellence and hope to always provide top-notch service.Unfortunately on the Holidays we have only emergency services available and from that as well the price. Thank you for your understanding!

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Janet H
Janet H

Michael arrived quickly after we called. He was extremely knowledgeable about what was going on with our pipes and took care of the problem quickly and efficiently while carrying on a delightful conversation.

Response from business owner

Thank you, Janet for giving Michael & Roto-Rooter Plumbing 5-star on your last Drain Cleaning Service. If there is anything else we can do, don't hesitate to let us know.

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KEVIN BURR
KEVIN BURR

Josh and Mike were awesome! Very professional and work quality was excellent!!

Response from business owner

Thank you Kevin for leaving such a postive review for Josh and Mike! We hope to have your business in the future.

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Shane Baumann
Shane Baumann

Bailey & Kyle were very professional and friendly! They both took the time and effort to make it so my wife & I understood what was going on with our home! The things highlighted are the items that they discussed with us ! My wife & I …

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Response from business owner

Thank you Shane for taking time and giving us a 5-star review! We are glad to know that Bailey & Kyle were both professional, friendly and were able to solve your plumbing leak issue. If there is anything else we can do for you, don't hesitate to let us know. Thank you for you business.

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Kristi Johnson
Kristi Johnson

They were very knowledgeable and quickly addressed the problem.

Response from business owner

Thank you Kristi for giving us 5-stars. We are thrilled to know that you were satisfied with our quick and efficent plumbing service.

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Aaron Carlson
Aaron Carlson

On time and they get the problem figured out qui

Response from business owner

Thank you, Aaron for letting us know that you appreciate our timely plumbing service. We hope you won't need us for some time now, but if you do we are always here to help.

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John Krogfoss
John Krogfoss

On time and on budget. Cleaned up after themselves and solved the problem quick.

Response from business owner

Thank you for taking the time to share your positive experience with us! We're glad to learn that our team's professionalism and responsiveness, exceeded your expectations. It's wonderful to know that we could solve your issue quickly and leave your space clean. Remember, Roto-Rooter Plumbers are here whenever you need assistance in the future.

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Kurt Fox
Kurt Fox

Quick service for water leak.

Response from business owner

Thank you for your 5-star review, Kurt! We're glad to hear that you experienced quick and responsive service for your water leak issue. Our team takes pride in delivering quality and timely solutions for our customers. If you need any further assistance, please don't hesitate to reach out.

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Nicole Wollum
Nicole Wollum

Michael was so informative! He answered all my questions with a smile. He was honest with his advice as well. Will be using roto rooter for all my needs!

Response from business owner

Thank you for your 5-star review, Nicole! We're thrilled to know that Michael provided you with informative and honest service. Our commitment to professionalism and quality is reflected in our team's work. We appreciate your trust in Roto-Rooter and look forward to assisting you with your future needs.

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Eliza Koopman
Eliza Koopman

Came home from a trip with water in my basement from a mysterious source. I called at 8pm and someone was at my door at 8am to get it fixed. I’m sure they could have come sooner had water been actively going into my basement but it had …

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Response from business owner

Thank you, Eliza for sharing your positive experience with us. We're happy that we were able to quickly resolve the problem you encountered after returning from a trip. Our commitment to professionalism, punctuality, quality, and responsiveness is reflected in our service. We value your confidence in us and look forward to continuing to be of assistance.

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Steve Newman
Steve Newman

Very timely! Technitian (Robert) was very kind, explained everything in a way I could understand. Highly recommend!!

Response from business owner

Thank you for giving us 5 stars, Steve! We are happy to hear that our technician Robert was kind and professional and explained everything about the service. It was a pleasure doing business with you and we hope to serve you again in the future if you ever need us.

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Kurt Jonas
Kurt Jonas

Was very happy they were able to help as quick as they did. We have a rental house and when you have a backed up drain you need help quickly.

Response from business owner

Thank you, Kurt, for leaving us a review. We're pleased to hear that we were able to provide you with prompt service and get your backed-up drain cleared. Don't hesitate to let us know if there was something we were lacking for us to get that 5-star review next time.

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Kamara HOPKINS
Kamara HOPKINS

Zack with Roto Rooter was a delight to work with. He was able to respond within 30 minutes of our request for a plumber. He quickly assessed the problem and saved our weekend at the cabin.

Response from business owner

Thank you, Kamara for your 5-star review. We are happy to know that Zack was able quickly to solve the issue with your drain. We pass on to Zack that he was able to save your day! We hope to have your business in the future.

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Aven McConnaughey
Aven McConnaughey

We purchased a house last year knowing it had temperamental plumbing, so we've had Roto Rooter out a couple times for a variety of issues, and every time, they get someone out quick, solve the issue, and make sure we're happy with their …

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Response from business owner

Thank you Aven for your 5-star review! It has been a pleasure to work with you!

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王偉
王偉

Your professionalism, genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $550 with Miss Catherine Stephen ,and got $7200 in a week. I only wish I had known about her earlier from the …

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brian ottenstroer
brian ottenstroer

He was very good and knowledgeable Iand friendly. Person. I would like this. Person to come back. If needed

Response from business owner

Thank you for giving us 5-star review on our last drain and sewer cleaning on our property. It was our pleasure doing business with you.

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Kelly Fluegge
Kelly Fluegge

Just wished he would have followed instructions to call the GM when he was done as far as what the problem was and still don't know if the washer is useable or if it needs to continue to stay out of order ~ No contact.

Response from business owner

Thank you Kelly for leaving us a positive feedback. If you haven't been able to resolve the problem, please don't hesitat to give us a call. We are always here to make sure that customer has everything set up at the end of each service.

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Susan Nelson
Susan Nelson

We have used Roto-Rooter for our drain/plumbing needs for many years now and appreciate their responsiveness and quality work. Thank you.

Response from business owner

We are really thankful for your 5-star reviews as well being long-term client.

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Jourdan LaBeau
Jourdan LaBeau

Robert was very professional, got the job done quickly, and checked his work. The entire process was fast and smooth.

Response from business owner

Thank you Jourdan for giving us 5-stars and praising the work Robert did. We are very fortunate to have him on our team.

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Brian Butzlaff
Brian Butzlaff

Jake was great!

Response from business owner

Thank you Brian for giving us 5 stars for our Sewer Cleaning Service!

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Billingham Bombingrun
Billingham Bombingrun

Steve was very professional and did an awesome job. I would recommend them to anyone.

Response from business owner

Thank you Billingham for giving us and Steve 5-star review. We are happy to know we could help.

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ryan cross
ryan cross

Michael & team were extremely responsive, professional, clean, and expeditious in their work. I was grateful for the Walk-Thru before and after the work was completed. I would definitely recommend.

Response from business owner

Thank you Ryan for giving us & Michael 5-stars! We are thrilled that you were happy with the whole process from the beginning to the end!

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Steven Ostrom
Steven Ostrom

Called them after hours. Answering service had their dispatcher give me a call back pretty quickly. They scheduled my service for the following day. Jake arrived on time, and took care of the problem, which turned out to be much worse …

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Response from business owner

Thank you for your 5-star feedback. We are thrilled that we could help you get your plumbing back on track.

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Courtney Baune
Courtney Baune

Robert was great! He came basically on short notice an hour away, and had a wonderful attitude! Did a great job!

Response from business owner

Thank you for your 5-star review, Courtney! We are thrilled to know that Robert did an excellent job for you! We are happy to have had your business.

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Kristy Hoppe
Kristy Hoppe

Very pleased with the service. Could come next day, technician was very courteous and efficient. Would definitely recommend service to others.

Response from business owner

Thank you Kristy for giving us 5 stars. We always strive to be efficent and offer no-hassle services to our customers.

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Acean Abis
Acean Abis

We recently used Roto-Rooter for a plumbing issue for our Airbnb rental and I have to say, their service was excellent. The technician and customer service were professional, knowledgeable, and friendly. They resolved the issue quickly and …

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Response from business owner

Acean, thank you for your 5-star feedback. We are striving to always provide quick and efficent solutions to all of our customers. We hope to have your business in the future!

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Ashwell Vernon
Ashwell Vernon

I had to leave this post here as a sign of gratitude since that is one of the least she asked of me. From my calculations, I made $20,600 in 1 week trading since Hendrick Jennifer started managing my account,I haven't experienced any …

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TODD THEISEN
TODD THEISEN

Checked clogged vent pipe. Gave recommendations

Response from business owner

Thank you for your 5-star review, Todd!

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Carol Engelhart
Carol Engelhart

Shout out to Eli at Roto-Rooter for clearing our Main line today. Excellent work. Will recommend this service to others.

Response from business owner

Thank you for your 5-star review and recommending Eli and our services to others.

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David Schulzetenberg
David Schulzetenberg

They actually didn’t have to do anything but we’re very helpful in what the next steps were needed if the problem reoccurs

Response from business owner

Thank you David for giving us 5 stars!

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davidsh1983
davidsh1983

A new toilet was installed after the existing one was leaking from the tank into the bowl. It was more cost effective and water efficient to replace it due to the age of the leaky toilet.

Response from business owner

Thank you for your kind 5-star review!

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Pete
Pete

Highly recommend! Had an emergency at my place of work. They had a team come out in an hour despite being busy. Woody and Josef did an awesome job. Explained what they were doing and were very easy to talk with. Had the tough problem fixed …

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Response from business owner

Thank you for leaving us 5-star review, Pete! We are very happy to know that Woody and Josef were quick to resolve the emergency plumbing situation. We will share this with them. We hope to have your business in the future.

via Google

Dan Sabin
Dan Sabin

Excellent, friendly, fast service.

Response from business owner

Thank you for your positive feedback, Dan! Roto-Rooter St. Cloud strives to provide professional and punctual service every single time. We hope to have your business again in the future.

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Brian Fussy
Brian Fussy

The technician Race cleared the main house drain pipe on my parents house. He was very courteous with my parents and explained everything. Highly recommend him.

Response from business owner

Brian, thank you for your 5-star review. We are glad to know Race provided you with excellent drain cleaning service. Thank you for recommending our St. Cloud services.

via Google

Thomas & Krystal Prinsen
Thomas & Krystal Prinsen

Fast and friendly service. Technician was honest about worst case scenario. Grateful that they offered a military discount. The restoration specialist was great in explaining the issue and possible paths forward.

Response from business owner

Thank you for your 5-star review, Thomas & Krystal. We are thrilled to know that you had a professional and quality experience with Roto-Rooter St. Cloud technicians on your plumbing needs. We are always keen to offer military discount to every one of the brave men that have served our country. If you need any future services, please let us know.

via Google

steve durant
steve durant

Race was very professional and got the job done quickly and arrived when he said he would. Very pleased with my service.

Response from business owner

Thank you, Steve, for leaving us your 5-star review. We are glad Race was able to provide you with high-quality drain cleaning service that Roto-Rooter St. Cloud offers. We will pass on your feedback to him.

via Google

Anne Harden
Anne Harden

Very friendly business. I called on a Wednesday and they were out to my house by Saturday (non emergency). Cleaned out the drain and now there is no water backup, which is a blessing! I would recommend this company in a heartbeat!!

Response from business owner

Anne, thank you for taking the time to write such a kind review. We're glad we could assist you quickly and efficiently. We strive to provide friendly, professional service and are pleased that you were pleased with the outcome. Thank you so much for recommending us!

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Tracy Dolin
Tracy Dolin

You did a good job but I think it was a little bit too much money $460 is a lot it should have been about $400

Response from business owner

Thank you, Tracy, for sharing your feedback with us. We appreciate your positive comments regarding our professionalism, punctuality, and responsiveness. We understand your concern regarding the cost of the service, and we apologize if it exceeded your expectations. We strive to provide fair and competitive pricing while maintaining high-quality service. Please don't hesitate to contact us if you have any further questions or concerns.

via Google

Rebecca Jackson
Rebecca Jackson

Fast service. Friendly technician

Response from business owner

Rebecca, thank you for your kind words. We're glad to hear that you were pleased with our prompt service and pleasant technician, as well as that we were able to provide quality and responsive drain cleaning services. We appreciate your business and look forward to serving you again in the future.

via Google

Scott Berger
Scott Berger

Josh (technician),

Showed up on time for both projects. He was friendly, courteous, and knowledgeable. He answered my questions and took the time and thought to explain my plumbing repair options.

He made the appropriate calls to the city …

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Response from business owner

Thank you, Scott for your 5-star review. We are thrilled to hear that Josh provided exceptional service and went above and beyond to ensure your satisfaction with plumbing services provided. We appreciate your kind words and will be sure to pass them on to Josh and his team. We look forward to serving you again in the future.

via Google

Lee Iverson
Lee Iverson

Very good job, but very expensive

Response from business owner

Thank you for your positive feedback, Lee. We are sorry to hear that the job was too expensive for you! At Roto-Rooter St. Cloud we strive to offer our customers with the top quality results. We hope to have your business in the future.

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sarah keller
sarah keller

This company is amazing!!! We’ve met the gm and a number of employees after our home flooded and I couldn’t be happier with their swift replies and incredible customer service! 10/10 would recommend and hope everyone gives you a try!

Response from business owner

Thank you for your positive feedback and kind words about our team. We're glad we could help you during a difficult time, and we're thrilled that our team was able to provide you with prompt customer service.

At Roto-Rooter Plumbing, we take pride in providing high-quality services, and it's always rewarding to hear that our efforts have made a difference.

Thank you for your business and recommendation once more. We hope to be able to assist you again in the future.

via Google

Ann Ziwicki
Ann Ziwicki

Very competent and professional. Very happy with the service

Response from business owner

Hey Ann, thank you for your kind words and for your 5-star review. We're delighted to hear that our team provided competent and professional service for your drain and sewer cleaning needs. Roto-Rooter St. Cloud goal is to always provide top-quality service to our customers. Don't hesitate to contact us in the future.

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Todd Holman
Todd Holman

Great work, on time and cleaned up leaving not trace!

Response from business owner

Thank you for the positive review, Todd. We're happy to hear that our technician provided great work and left no trace behind. We appreciate your business and hope to work with you again in the future.

via Google

Mary Jo Stelling
Mary Jo Stelling

We had a tech come and cut roots that were blocking our sewer drain. He explained everything he had to do, cleaned up and gave us tips to help reduce roots.

Response from business owner

Thank you for 5-star review, Mary Jo! We're delighted to hear that our technician was able to provide you with a professional and high-quality service while addressing the roots issue in your sewer drain. It's great to know that he also took the time to explain the process and offer tips for preventing future blockages.

via Google

Debbie Saunders
Debbie Saunders

Zack and Eli were amazing did a fantastic job and explained where the problem existed. Very friendly and very knowledgeable. Would recommend this company to friends and family.

Response from business owner

Debbie, we want to thank you for taking the time to share your positive experience with Roto-Rooter Plumbing. We're happy to hear that Zack and Eli, were able to provide you with excellent service and valuable insights about your sewer cleaning. We appreciate your recommendation to your friends and family and look forward to serving you again in the future when you need it.

via Google

Dalton
Dalton

Eli and Brook were very professional, they both knew what they were taking about and gave any information they had. They both answered any questions I had and got the job done! I will be calling Roto-Rooter again if I have to!!

Response from business owner

Thank you for your review, Dalton. We're glad to hear that Eli and Brook provided you with excellent service by being professional, knowledgeable, and responsive. We appreciate your business and hope to work with you again in the future for any sewer cleaning or plumbing needs.

via Google

Aryana Schneider
Aryana Schneider

They were super responsive. I called at 8am and they were to my house by 1:30pm same day. Quick service, very knowledgeable, and incredibly professional. Would recommend!

Response from business owner

Thank you for leaving us a 5-star review, Aryana. It's great to hear that you received quick and professional service from our team. We take pride in our knowledgeable and responsive technicians, and we appreciate hearing that you would recommend our service to others.

via Google

Roy Nouis
Roy Nouis

At 10 o'clock on a Friday night, we encountered a plugged main drain at my bar in Little Falls. I called Roto Rooter and they dispatched a technician within a short time span. He got us taken care of and we were able to resume normal …

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Response from business owner

Roy, thank you for taking the time to write a review about your recent Roto-Rooter Plumbing experience. We're glad we were able to respond quickly to your emergency call and provide affordable and fair services to unplug your bar's main drain. We look forward to serving you again in the future.

via Google

Joe Polomonoskonovich
Joe Polomonoskonovich

Zack & Eli were so knowledgeable and checked EVERYTHING related to this. Quick service and GREAT JOB finding the ROOT of the problem. NOT cheap, but definitely NOT expensive. THANK YOU VERY MUCH for quick HONEST service

Response from business owner

Thanks for taking the time to share your experience, Joe. We're thrilled to hear that our technicians, Zack and Eli, provided you with knowledgeable and efficient service that addressed the root of the problem. At Roto-Rooter Plumbing, we strive to provide our customers with quality, responsive, and valuable solutions to their plumbing needs.

via Google

Jane Salzl
Jane Salzl

Because the man was young, I was skeptical if he would do a decent job. He did do a VERY decent job! He kept at it when the going got tough. I appreciate his thoroughness.

Response from business owner

Thank you for your 5-star review, Jane. We're glad that our technician's perseverance paid off and that he was able to get the job done to your satisfaction. Thank you for choosing Roto-Rooter Plumbing for your drain cleaning needs, and we look forward to serving you again in the future!

via Google

Kayla Iverson
Kayla Iverson

Mike and Bailey where really great at what they did.

Response from business owner

Thank you for taking the time to leave us a positive review, Kayla! We are glad to hear that Mike and Bailey provided you with excellent service during your drain cleaning appointment.

via Google

Kaity
Kaity

The man who came, he was an older gentleman, I wish I got his name.... He really did a beautiful job! He was quick and clean and super nice. Super friendly to both me and my dogs. Good man.

Response from business owner

We appreciate you telling us about your positive experience, Kaity! We're delighted to hear that you received quick and high-quality service from our team. We value your business and hope to help you in the future.

via Google

Evora Sorokie
Evora Sorokie

Race, was the young man that came out and he was amazing. He explained things that he was doing so I could understand what he was doing and I could view it on his screen. He even put me on your list that you would come out once a year to …

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Response from business owner

Thank you for taking the time and sharing your positive experience with us, Evora! We're thrilled to hear that Race provided exceptional service during your toilet repair and drain cleaning. We appreciate your trust in us and look forward to serving you again in the future.

via Google

Robin Bishop
Robin Bishop

The guy was very polite and informed me what he was doing all the way. I had him run a camera to see if I could install a shower in the basement and I'm glad I did as he could not get the camera but inches in the pipe so no shower. It was a…

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Response from business owner

Robin, thank you for your 5-star rating! We appreciate hearing that our technician was polite and informative throughout the process. We're sorry that the camera couldn't get far enough into the pipe for your basement shower, but we're glad we were able to assist you in making an informed decision. Thank you for choosing our services!

via Google

Joe Imholte
Joe Imholte

Good service

Response from business owner

Joe, Thank you for taking the time to tell us about your positive experience. We're glad to hear that our plumbing team provided you with excellent service. Please do not hesitate to contact us again if you require any further assistance in the future.

via Google

Neil Cramb
Neil Cramb

Great service!! Thank you for what u did!!!

Response from business owner

Thank you, Neil, for your 5-star review! We're glad to hear that you received great service and that we could help solve your problem.

via Google

Michelle Mathison
Michelle Mathison

Sewer needed to be cleaned out; same day service. Brook Dinger was extremely professional and pleasant to work with.

Response from business owner

Thank you for your 5-star review of our drain cleaning services, Michelle. We are delighted to hear that Brook delivered excellent service while remaining professional and pleasant to work with. We make an effort to deliver same-day service whenever possible to ensure that our customers' needs are met. Thank you for selecting us for your drain cleaning needs; we hope to serve you again in the future.

via Google

Dave D Theisen
Dave D Theisen

I had roots clogging my main line going into my holding tank causing backup in the floor drain. Sorry, I forgot his name.

He had to ream out the main line from the house to the tank. He also ran a scope down the line to show me the cause …

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Response from business owner

Thank you, Dave. We appreciate your 5-star review and kind words about our team's professionalism, punctuality, and responsiveness. We're glad our technician was able to determine the problem with your main line and provide a solution that met your requirements. It's wonderful to hear that you found our service informative and that the scope images were useful. Thank you for considering us for your drain cleaning needs.

via Google

Beth Hickman
Beth Hickman

Service was fast and thorough.

Response from business owner

Thank you, Beth, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call to your home. We're glad that our team earned the highest Google ranking and look forward to doing business with you again!

via Google

Thalia Reynero
Thalia Reynero

Just bought our first home and immediately had flooding due to washer not draining. Came out same day and was very nice and explained everything well. Will be using them for future problems!

Response from business owner

Congratulations on your first home Thalia! Thank you for calling Roto-Rooter to service your washer and we appreciate knowing that our team earned a 5-star Google review from their work. We look forward to doing business with you again on all your future plumbing needs. Enjoy your new space!

via Google

John Krauel
John Krauel

I was completely satisfied with Roro Rooter in St. Cloud, MN.

Response from business owner

Thanks, John, for your 5-star review of Roto-Rooter of St. Cloud. We appreciate knowing that our team did a top notch job for you and that you are completely satisfied. Thanks for calling Roto-Rooter of St. Cloud. We look forward to working with all your future plumbing needs!

via Google

Bob McClintick
Bob McClintick

We had a Christmas Eve "experience" and Roto-Rooter was quick to respond. Our tech, Race, overcame several obstacles and worked his tail off to get the line clear. Thanks, Race, for your wonderful demeanor and persistence, and thanks, Roto-…

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Response from business owner

Thank you, Bob, for your recent 5-star rating of Roto-Rooter of St. Cloud. So glad that we could salvage your holiday gathering! We look forward to doing business with you again for all your plumbing needs!

via Google

Barbara Delger
Barbara Delger

The service was scheduled for the 8-10 a.m. window on 12/26/2022. The tech had a job before mine and I can understand that it can take extra time. Someone from Roto Rooter did call me at 9 to tell me that the tech was on another job before …

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Response from business owner

Thank you, Barbara, for your 5-star rating of Roto-Rooter of St. Cloud and the positive feedback about Zach's work! We're glad to know that Zach was able to help you and did a nice job with cleanup as well. We're glad that our work in your home earned the highest rating and look forward to doing business with you again! Thanks for calling Roto-Rooter of St. Cloud!

via Google

Rochelle Villa
Rochelle Villa

Brook D. was AMAZING! He came out on Christmas Eve day, to unclog our drains and fix our sewer system. It was quick. It was efficient. He was extremely professional. And he got the job done. I am so happy with the service we received! I can…

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Response from business owner

Thank you, Rochelle, for the 5-star rating of Roto-Rooter of St. Cloud and for the positive feedback for Brook! We appreciate knowing that we earned the highest Google ranking from the service we did in your home. We look forward to working with you again on all your future plumbing needs!

via Google

Thomas Langer
Thomas Langer

He creaked the house drain and main sewer line.

Response from business owner

Thanks, Thomas, for your 4-star Google review of Roto-Rooter of St. Cloud. We appreciate your business and look forward to working with you again sometime. Thanks!

via Google

EFFECTIVENOTE 16
EFFECTIVENOTE 16

Fast same day service.

Response from business owner

Thank you for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your business and your positive feedback. This helps potential customers know what to expect with they work with us. Glad that we earned the top review from your experience. Thank you for doing business with Roto-Rooter of St. Cloud!

via Google

Alice Schneider
Alice Schneider

Drain in laundry room tub/sink backed up when running water elswhere in house or flushing toilets.

Response from business owner

Thank you, Alice, for your 5-star Google review of Roto-Rooter of St. Cloud! We appreciate knowing that we earned the top rating from our services in your home. Please call us with all your future plumbing needs. We look forward to working with you again!

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b h
b h

They're quick and clean I've used them about three times so far their work is great

Response from business owner

Thank you for your 5-star Google review of Roto-Rooter of St. Cloud and your positive comments. These review help potential customers know what to expect when they call Roto-Rooter! We're glad to know that our team did a great job in your home. We look forward to doing business with you again in the future.

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Karen Hill
Karen Hill

My main drain was clogged very far out from the house. I wasn't able to fix it using standard

homeowner methods. I called Roto-Rooter and they were able to get someone out the same day. Since the next day was thanksgiving, I was very …

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Response from business owner

A truly thankful Thanksgiving! Glad we could help & thank you for the 5-star Google review of Roto-Rooter of St. Cloud. We appreciate your business and hope you'll call us for any future plumbing needs!

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Erick Lopez
Erick Lopez

Wow, really great service. Called them at 9pm on the day before Thanksgiving and they seriously had someone over in 15 min. It was crazy. Fairly priced for an emergency service. Plumber was nice and professional. Would recommend.

Response from business owner

Thank you Erick for giving us 5-stars for our promt and farily priced emergency plumbing service on thanksgiving. We are glad we could help.

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Said Ahmed
Said Ahmed

It was first time I called and definitely the guys that came to my house were very helpful and professional, they came fixed, they will be my number one company. Thank you guys

Response from business owner

So great to hear that our team earned a 5-star Google review rating in your home! We appreciate having you as a new customer and look forward to a continued business relationship! You are most welcome!

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Wayne Backman
Wayne Backman

The agent was professional and knowledgeable. After doing some test to make sure he understood the problem, which was roots growing in my septic line, he solved it efficiently. I would recommend him without qualification.

Response from business owner

Thank you, Wayne, for the 5-star rating of Roto-Rooter of St. Cloud! We are happy to hear that our service in your home was professional and efficient! We appreciate your business and look forward to working with you again in the future!

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Tim Rickbeil
Tim Rickbeil

Service person came to the home was the best service

Response from business owner

Thanks, Tim, for the 4-star Google review of Roto-Rooter Plumbing of St. Cloud. We appreciate your business knowing there are many other companies you could have chosen. We look forward to working with you again!

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Marie Dehn
Marie Dehn

Toilet pump everything is working good

Response from business owner

So glad to hear that all is working well now, Marie! We appreciate you leaving a google review for us. Please let us know how we can earn your 5 star rating next time. We look forward to doing business with you again!

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Beth George
Beth George

This company was very professional and quick! The worker (Josh) that helped us was amazing and very helpful. He showed us how to fix this issue in the future if our garbage disposal has any more issues.

Response from business owner

Thank you, Beth, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and are glad to hear that our team did a great job for you! We look forward to doing business with you again for any future needs.

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Frank Huben
Frank Huben

Race was very professional, he was not deterred when he ran into an obstacle. He went above and beyond what I had expected from him. I would have to classify him as a great employee.

Response from business owner

Thanks, Frank, for taking the time to leave a Google review of Roto-Rooter Plumbing of St. Cloud. We appreciate hearing how our team did and it help potential customers know how we do business. Let us know how we can earn your 5-star rating next time. We look forward to doing business with you again!

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Jason Good
Jason Good

I can not speak higher on the service. Technician was professional,highly knowledgeable & resolved my problem in a timely manner.

Response from business owner

Great news for us to hear, Jason! Thanks for your 5-star rating of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and look forward to doing business with you again!

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Andrew Waldorf
Andrew Waldorf

Our sewage/water drainage system within the house had backed up. I checked and it was not the main line from the clean out to the city sewage line. Instead, it was somewhere within the house. The technicians came out and did a great job. …

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Response from business owner

Thanks, Andrew, for your 5-star review of Roto-Rooter of St. Cloud and for your specific feedback! We appreciate knowing that our crew did a stellar job for you! Sounds like it was a bit complicated but nice to hear that the technicians were able to explain the reason why the drain blocked. Hopefully, that will help avoid any future blocks but if not, we look forward to doing business with you in the future :). Thanks again!

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Jeanie Schoephoerster
Jeanie Schoephoerster

Zach was very helpful and even came back the next day to fix something at no extra charge.

Response from business owner

Great to hear that our team was helpful & thorough! Thanks, Jeanie, for the 5-star Google review! We appreciate your business and hope to work with you again sometime!

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Karl Haider
Karl Haider

Our technician Brook was great! He was able to come over sooner than expected, was very professional, and did an awesome job! Would definitely use Roto-Rooter services again if needed!

Response from business owner

Thank you, Karl, for taking the time to leave Roto-Rooter or St. Cloud a 5-star google review with feedback. We appreciate hearing that our team did a great job for you & yes! We hope to work with you again with any future needs!

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Alyssa Andrews
Alyssa Andrews

My technician took his time to get all the roots out from my line that is from my basement out to the street. He was meticulous in cleaning up after. He provided me with additional information on how to do preventative maintenance. I would …

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Response from business owner

It's quite a compliment for us to hear the details about the excellent work Roto Rooter of St. Cloud's technician did in your home. Thank you, Alyssa, for taking your time to provide these details! We appreciate the 5-star google rating and look forward to doing business with you again sometime soon!

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Rachel Humphrey
Rachel Humphrey

Zack was phenomenal. He explained every step of the way and was very professional. From making the appointment to having the service completed, the entire process was seamless. Highly recommend them! 🙂

Response from business owner

Thanks, Rachel! We appreciate your 5-star Google review of Roto-Rooter Plumbing of St. Cloud and are happy to hear that the entire process was seamless. That's our goal and it's great to know we succeeded! Have a super day and we look forward to working with you again sometime.

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db_66
db_66

Brook from Roto Rooter managed to solve my sewer main blockage even when another company made two prior visits, failed both times, and charged me for services they couldn’t provide. I appreciate Roto Rooters fair pricing and this man Brook …

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Response from business owner

Thanks for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! So glad to know that Roto-Rooter was able to resolve the sewer blockage even after another company tried twice! Please call us with any of your future plumbing needs and we'll do our best to get the job done correctly the first time :). Have a super day!

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Jim Russell
Jim Russell

Absolutely the finest customer service possible! They looked at the problem...made suggestions to possibly do what would be the best way to remedy problem without charging

Where do you find that customer service available. Great people to …

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Response from business owner

Thank you, Jim, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud with feedback. We appreciate hearing that our team provided great customer service and you were able to remedy the plumbing problem in your home. Please call us with any future plumbing needs. We'd love to do business with you in the future!

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Lisa Welker
Lisa Welker

I called to make sure I didn’t have a root problem in the old house I live in . They were very prompt and Efficient. I was pleased with their work .

Response from business owner

Thanks you, Lisa, for calling Roto-Rooter of St. Cloud to service your home plumbing needs. We appreciate your business and look forward to working with you again in the future 🙂

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Laurel Yanish
Laurel Yanish

Had water backing up in the kitchen sink. Called RR, they had a guy here in about 30 minutes who worked on it til it was fixed properly. Reasonable price, great response time.

Response from business owner

Great to hear that our team did an excellent job working with your plumbing needs. We appreciate the 5-star Google review and hope to do business with you in the future! Thanks for calling Roto-Rooter of St. Cloud!

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Mike Jacka
Mike Jacka

Got the drain unclogged quickly and professionally. Thanks Roto-Rooter

Response from business owner

Thank you, Mike, for the 5-star Google review of Roto-Rooter of St. Cloud and for your comments regarding our service in your home. We appreciate your business and hope to work with you again in the future!

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Kevin Scott
Kevin Scott

Very Knowledgeable service person, friendly and complete satisfaction on completing the work.👍

Response from business owner

Thanks, Kevin, for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your comments and feedback for our team. Would love to work with you again on any future plumbing needs!

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Michael Talbott
Michael Talbott

After calling, the service folks were onsite in about an hour. Spent about an hour and a half clearing the back up and testing to make sure everything was fixed properly. A little more expensive than I anticipated, but the speed of service …

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Response from business owner

Great to hear that our team from Roto-Rooter of St. Cloud earned your 5-star Google review! We appreciate working with you and hope you'll call on us again for any future plumbing needs! Thanks again!

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Ryan Burnham
Ryan Burnham

Would give 10 stars if I could!!! Had them come out to snake a slow draining bathtub drain at a multifamily rental property I own. While they were doing it, a pipe fitting came loose and a bathtub full of water spilled into the apartment …

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Response from business owner

Hey Ryan! Thanks for the 5-star Google review of our service team from Roto-Rooter of St. Cloud! We're glad that we were able to solve the plumbing problem to your satisfaction! We appreciate your business and hope to work with you again in the future! Thanks again!

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