Customer Reviews

Race, was the young man that came out and he was amazing. He explained things that he was doing so I could understand what he was doing and I could view it on his screen. He even put me on your list that you would come out once a year to …
The guy was very polite and informed me what he was doing all the way. I had him run a camera to see if I could install a shower in the basement and I'm glad I did as he could not get the camera but inches in the pipe so no shower. It was a…
I had roots clogging my main line going into my holding tank causing backup in the floor drain. Sorry, I forgot his name.
He had to ream out the main line from the house to the tank. He also ran a scope down the line to show me the cause …
Just bought our first home and immediately had flooding due to washer not draining. Came out same day and was very nice and explained everything well. Will be using them for future problems!
Congratulations on your first home Thalia! Thank you for calling Roto-Rooter to service your washer and we appreciate knowing that our team earned a 5-star Google review from their work. We look forward to doing business with you again on all your future plumbing needs. Enjoy your new space!
I was completely satisfied with Roro Rooter in St. Cloud, MN.
Thanks, John, for your 5-star review of Roto-Rooter of St. Cloud. We appreciate knowing that our team did a top notch job for you and that you are completely satisfied. Thanks for calling Roto-Rooter of St. Cloud. We look forward to working with all your future plumbing needs!
Have you been wondering how to invest and make money on forex bitcoin HERE YOU GO Mrs Cathy Frederick can help you trade and make profits standing a chance of earning $8000 with just an investment of $600 weekly guaranteed. Contact her
…
We had a Christmas Eve "experience" and Roto-Rooter was quick to respond. Our tech, Race, overcame several obstacles and worked his tail off to get the line clear. Thanks, Race, for your wonderful demeanor and persistence, and thanks, Roto-…
Thank you, Bob, for your recent 5-star rating of Roto-Rooter of St. Cloud. So glad that we could salvage your holiday gathering! We look forward to doing business with you again for all your plumbing needs!
The service was scheduled for the 8-10 a.m. window on 12/26/2022. The tech had a job before mine and I can understand that it can take extra time. Someone from Roto Rooter did call me at 9 to tell me that the tech was on another job before …
Thank you, Barbara, for your 5-star rating of Roto-Rooter of St. Cloud and the positive feedback about Zach's work! We're glad to know that Zach was able to help you and did a nice job with cleanup as well. We're glad that our work in your home earned the highest rating and look forward to doing business with you again! Thanks for calling Roto-Rooter of St. Cloud!
Brook D. was AMAZING! He came out on Christmas Eve day, to unclog our drains and fix our sewer system. It was quick. It was efficient. He was extremely professional. And he got the job done. I am so happy with the service we received! I can…
Thank you, Rochelle, for the 5-star rating of Roto-Rooter of St. Cloud and for the positive feedback for Brook! We appreciate knowing that we earned the highest Google ranking from the service we did in your home. We look forward to working with you again on all your future plumbing needs!
Fast same day service.
Thank you for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your business and your positive feedback. This helps potential customers know what to expect with they work with us. Glad that we earned the top review from your experience. Thank you for doing business with Roto-Rooter of St. Cloud!
Drain in laundry room tub/sink backed up when running water elswhere in house or flushing toilets.
Thank you, Alice, for your 5-star Google review of Roto-Rooter of St. Cloud! We appreciate knowing that we earned the top rating from our services in your home. Please call us with all your future plumbing needs. We look forward to working with you again!
They're quick and clean I've used them about three times so far their work is great
Thank you for your 5-star Google review of Roto-Rooter of St. Cloud and your positive comments. These review help potential customers know what to expect when they call Roto-Rooter! We're glad to know that our team did a great job in your home. We look forward to doing business with you again in the future.
My main drain was clogged very far out from the house. I wasn't able to fix it using standard
homeowner methods. I called Roto-Rooter and they were able to get someone out the same day. Since the next day was thanksgiving, I was very …
A truly thankful Thanksgiving! Glad we could help & thank you for the 5-star Google review of Roto-Rooter of St. Cloud. We appreciate your business and hope you'll call us for any future plumbing needs!
It was first time I called and definitely the guys that came to my house were very helpful and professional, they came fixed, they will be my number one company. Thank you guys
So great to hear that our team earned a 5-star Google review rating in your home! We appreciate having you as a new customer and look forward to a continued business relationship! You are most welcome!
The agent was professional and knowledgeable. After doing some test to make sure he understood the problem, which was roots growing in my septic line, he solved it efficiently. I would recommend him without qualification.
Thank you, Wayne, for the 5-star rating of Roto-Rooter of St. Cloud! We are happy to hear that our service in your home was professional and efficient! We appreciate your business and look forward to working with you again in the future!
This company was very professional and quick! The worker (Josh) that helped us was amazing and very helpful. He showed us how to fix this issue in the future if our garbage disposal has any more issues.
Thank you, Beth, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and are glad to hear that our team did a great job for you! We look forward to doing business with you again for any future needs.
Race was very professional, he was not deterred when he ran into an obstacle. He went above and beyond what I had expected from him. I would have to classify him as a great employee.
Thanks, Frank, for taking the time to leave a Google review of Roto-Rooter Plumbing of St. Cloud. We appreciate hearing how our team did and it help potential customers know how we do business. Let us know how we can earn your 5-star rating next time. We look forward to doing business with you again!
I can not speak higher on the service. Technician was professional,highly knowledgeable & resolved my problem in a timely manner.
Great news for us to hear, Jason! Thanks for your 5-star rating of Roto-Rooter Plumbing of St. Cloud! We appreciate your feedback and look forward to doing business with you again!
Our sewage/water drainage system within the house had backed up. I checked and it was not the main line from the clean out to the city sewage line. Instead, it was somewhere within the house. The technicians came out and did a great job. …
Thanks, Andrew, for your 5-star review of Roto-Rooter of St. Cloud and for your specific feedback! We appreciate knowing that our crew did a stellar job for you! Sounds like it was a bit complicated but nice to hear that the technicians were able to explain the reason why the drain blocked. Hopefully, that will help avoid any future blocks but if not, we look forward to doing business with you in the future :). Thanks again!
Our technician Brook was great! He was able to come over sooner than expected, was very professional, and did an awesome job! Would definitely use Roto-Rooter services again if needed!
Thank you, Karl, for taking the time to leave Roto-Rooter or St. Cloud a 5-star google review with feedback. We appreciate hearing that our team did a great job for you & yes! We hope to work with you again with any future needs!
My technician took his time to get all the roots out from my line that is from my basement out to the street. He was meticulous in cleaning up after. He provided me with additional information on how to do preventative maintenance. I would …
It's quite a compliment for us to hear the details about the excellent work Roto Rooter of St. Cloud's technician did in your home. Thank you, Alyssa, for taking your time to provide these details! We appreciate the 5-star google rating and look forward to doing business with you again sometime soon!
Zack was phenomenal. He explained every step of the way and was very professional. From making the appointment to having the service completed, the entire process was seamless. Highly recommend them! 🙂
Thanks, Rachel! We appreciate your 5-star Google review of Roto-Rooter Plumbing of St. Cloud and are happy to hear that the entire process was seamless. That's our goal and it's great to know we succeeded! Have a super day and we look forward to working with you again sometime.
Brook from Roto Rooter managed to solve my sewer main blockage even when another company made two prior visits, failed both times, and charged me for services they couldn’t provide. I appreciate Roto Rooters fair pricing and this man Brook …
Thanks for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud! So glad to know that Roto-Rooter was able to resolve the sewer blockage even after another company tried twice! Please call us with any of your future plumbing needs and we'll do our best to get the job done correctly the first time :). Have a super day!
Absolutely the finest customer service possible! They looked at the problem...made suggestions to possibly do what would be the best way to remedy problem without charging
Where do you find that customer service available. Great people to …
Thank you, Jim, for your 5-star Google review of Roto-Rooter Plumbing of St. Cloud with feedback. We appreciate hearing that our team provided great customer service and you were able to remedy the plumbing problem in your home. Please call us with any future plumbing needs. We'd love to do business with you in the future!
I called to make sure I didn’t have a root problem in the old house I live in . They were very prompt and Efficient. I was pleased with their work .
Thanks you, Lisa, for calling Roto-Rooter of St. Cloud to service your home plumbing needs. We appreciate your business and look forward to working with you again in the future 🙂
Had water backing up in the kitchen sink. Called RR, they had a guy here in about 30 minutes who worked on it til it was fixed properly. Reasonable price, great response time.
Great to hear that our team did an excellent job working with your plumbing needs. We appreciate the 5-star Google review and hope to do business with you in the future! Thanks for calling Roto-Rooter of St. Cloud!
Very Knowledgeable service person, friendly and complete satisfaction on completing the work.👍
Thanks, Kevin, for your 5-star Google rating of Roto-Rooter of St. Cloud! We appreciate your comments and feedback for our team. Would love to work with you again on any future plumbing needs!
After calling, the service folks were onsite in about an hour. Spent about an hour and a half clearing the back up and testing to make sure everything was fixed properly. A little more expensive than I anticipated, but the speed of service …
Great to hear that our team from Roto-Rooter of St. Cloud earned your 5-star Google review! We appreciate working with you and hope you'll call on us again for any future plumbing needs! Thanks again!
Would give 10 stars if I could!!! Had them come out to snake a slow draining bathtub drain at a multifamily rental property I own. While they were doing it, a pipe fitting came loose and a bathtub full of water spilled into the apartment …
Hey Ryan! Thanks for the 5-star Google review of our service team from Roto-Rooter of St. Cloud! We're glad that we were able to solve the plumbing problem to your satisfaction! We appreciate your business and hope to work with you again in the future! Thanks again!
Had a blocked sewer main, RotoRooter was at the house same day and had the line cleared and inspected visually quickly. Relief to have the main line open again, peace of mind seeing the camera inspection of the line. The employee was …
Thanks, John, for your 5-star rating of Roto-Rooter of St. Cloud. We appreciate your feedback, too, as it helps potential customers know what to expect. Have a great day & we hope to do business with you again sometime.
I've used Rotor Rooter twice since I purchased my home and both times I have been so impressed with their service and professionalism. They are so transparent and take the time to explain what they're doing and why. They have been so great …
Thanks, Meghan, for your 5-star review with feedback for Roto-Rooter of St. Cloud! We appreciate your comments and we look forward to doing business with you again in the future!
Best staff around knowledge and customer service beyond hope.
Thank you, Charles, for taking the time to leave a 5-star Google rating for Roto-Rooter of St. Cloud. We're glad to know that we earned it! Also, appreciate your comments to let potential customers know what to expect when they call on us. Look forward to doing business with you again!
Travis, Mike and Race were outstanding in their service. I would highly recommend them.
Thanks, Toni, for your 5-star Google rating of Roto-Rooter of St. Cloud. We appreciate you leaving comments to help potential customers know how we do business and for your recommendation! Glad that we were able to earn the top rating on our service call and hope to do business with you in the future!
Very friendly, helpful and efficient. Robert and Chris were here and both gave advice for us to use in the future. We are very happy and will be using Roto Rooter again.
Thank you, James, for your 5-star review and rating of Roto-Rooter of St. Cloud! Glad that we were able to earn a top rating from our work in your home and hope to do business again with you in the future!
I had a grease clog in our line and the two drain techs that came out where very professional, knowledgeable and very efficient! Would highly recommend.
Thank you, Donnie, for your five-star rating of Roto-Rooter of St. Cloud's service in your home. We appreciate the comments you left to help potential customers know more about our work. Look forward to working with you on any future needs!
Brook, did a very good job and was
Very informative!
Cleaned up well.
Thanks, Sharon, for taking the time to leave a review for future customers of Roto-Rooter of St. Cloud. We appreciate the 5-star rating and are glad to know that we earned it. Hope to do business with you aga!n sometime.
Just wanted to send a compliment to Robert and Chris for the awesome job they did for us today. Both came with great attitudes and were very friendly and knowledgeable. They shared advice for future services that may be needed. We are very …
When our sewer clogged, some one came out that day. Unfortunately, living in a mobile home park, there was a process we were not aware of. Roto Rooter was very professional and explained the possible outcomes. Once we obtained the required …
Thank you, Linda, for taking the time to write a review of the services you received from Roto-Rooter of St. Cloud when your sewer was clogged. Great to know that our team earned your 5-star rating and it's helpful for potential customers to hear as well! Hope to do business with you again sometime!
Have called twice for a garbage disposal and a backup in our shower. Travis and Robert were professional, timely and willing to work with our home warranty company to get the work done. We appreciate everything on a job well done!
Thanks, Christopher, for your 5-star rating of Roto-Rooter of St. Cloud! We appreciate your business. Glad to know that we earned the highest google ranking and we hope you'll call us to do business with you again sometime!
Very friendly, and did a great job of cleaning out our lines. Called at 3:30 PM, At our place by 8:30 the next morning.
Thank you, Mark, for your 4-star rating of Roto-Rooter of St. Cloud. We appreciate you taking the time to review our work on Google. Let us know what we can do to earn a 5-star rating from you next time!
They were all very professional. Very prompt to come out when water was leaking in our home.
Also very prompt and fast to come out to dry the area. I couldn't have been more happy with the service we received.
So glad to hear, Cora, that Roto-Rooter of St. Cloud earned a 5-star google rating from our service in your home! Thanks for taking the time to tell potential customers about our work. We appreciate your business and look forward to working with you in the future!
Friendly service man!
Thanks, Michael, for your 5-star rating of Roto-Rooter of St. Cloud! We appreciate doing business with you and it's great to know that we earned the highest google ranking from our work in your home. We hope you'll call us to do business with you again sometime!
Very easy to work with! They provided thorough explanations of their work and completed the work to my expectations in a courteous manner.
We appreciate the 5-star rating of Roto-Rooter of St. Cloud's services in your home! Thank you, Wendy, for taking the time to tell others about our services. We look forward to doing business again with you!
Replaced cartridge in a power flush toilet which is different from an average toilet. Very professional and responsive crew.
Great to hear that Roto-Rooter of St. Cloud was able to solve your plumbing issue correctly and efficiently! Thank you for taking the time to give us a 5-star rating! We're glad we earned it!
Great service, video sewer line and cleaned it out. Thank you for prompt service!
Thank you, Jerome, for the 5-star rating of Roto-Rooter of St. Cloud's services in your home! We appreciate you taking the time to tell others about our services. Hope we can do business with you again in the future!
Very positive. Technicians took the time to explain what needed to be done and did very good work.
Thanks, Jeff, for your 5-star rating of Roto-Rooter Plumbing of St. Cloud. Great to know that our technicians did a great job for you and explained the process ahead of time. We look forward to servicing all your future plumbing needs!
Had them come out to look at a plumbing problem. They were upfront about us needing more of a project then what would be feasible with them. Can’t remember the guy who came out but he was very knowledgeable and really nice. Gave us …
Thanks, Jennifer, for the 5-star rating of Roto-Rooter Plumbing of St. Cloud. We appreciate you taking time to let potential customers know that our service personnel are honest and trustworthy. Call us again for any of your future plumbing needs.
Very fast and efficient . Workers were very friendly . Everything was explained to us so that we knew was being done and what to expect.
Thanks, Becky, for your 5-star rating of Roto-Rooter Plumbing of St. Cloud. We appreciate your business and are glad to know that we earned the top rating from you. Please call Roto-Rooter Plumbing of St. Cloud any time with your future plumbing repair needs. Thanks again!
Highly Recommend !Extremely Professional! Kept us in the loop about all that was happening! The charges were very fair and reasonable! A pleasure doing business with them. Thanks guys!
Hi Karen! Thank you for the 5-star rating of Roto-Rooter Plumbing of St. Cloud. We appreciate you taking the time to let future customers know about your experience with our services. It was a pleasure doing business with you as well and we look forward to servicing any of your future plumbing repair needs. Thank you again!
I would recommend you. . . You service person was very kind and I would like you to know he was super. Thank you for the quick service.
You guys are awesome thank you so much
They guys that came we're professional had a sense of humor were great guys they explained to us everything they were doing they showed us after they were done what they did I will only call Roto-Rooter for my plumbing needs if I could give…
Thank you, Joseph, for the 10-star rating (if possible)! We're glad to know that we earned it! Call Roto-Rooter for all your future plumbing needs! We look forward to doing business with you again!
Zach was amazing and made sure the job was done right and no issues before he left!!! He is the best!!!!!
Thanks, Janelle, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we earned your highest rating and look forward to doing business with you again!
Robert C. helped me out today. He fixed the issue, set my mind at ease, and was great!
Thanks Robert!
Thanks, Andrew, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we earned your highest rating and look forward to doing business with you again!
professional, on time, very polite, explained everything, cleaned up area where he worked in the basement. We feel he is an asset to your business.
Thank you, Duane, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent work in your home. We appreciate your business and look forward to doing business with you again!
Robert Champ was the person that responded to our issue. He was confident. Very informative throughout the process. He answered all of my questions. He was knowledgeable and he completed the task at hand. His actions are to be commended and…
Thank you, Christine, for your 5-star rating and positive details about Roto-Rooter of St. Cloud's recent work in your home. We appreciate you leaving details for potential future customers to read. We're glad that we earned your highest rating and look forward to doing business with you again!
Morgan called before arriving, diagnosed the issue, offered solutions that were reasonable and reasonably priced. Morgan was quick, knowledgeable, friendly, and hopefully we get Morgan again if we ever have an issue in future!
Thanks, Kelly, for your 5-star rating and positive comments about Roto-Rooter of St. Cloud's recent service call. We're glad that we (and Morgan) earned your highest rating and look forward to doing business with you again!
Provided excellent service. The technician (Robert) did an outstanding job communicating exactly each step of the service. He was very customer oriented. Cleaned the sewer line the best that had been done in the past by other companies …
Thank you, Bob, for your 5-star review of Roto-Rooter of St. Cloud's services! We appreciate you leaving details for potential customers to read and decide if they'd like to try our service. We hope to do business with you again! Have a great day!
They were early. The guy was professional, as well as open and honest. He helped me negotiate the process and kept me informed of the service and progress. Was a bit expensive, but thorough quality was best for the need to clean out our old…
Thank you, Jesse for your 4-star rating of Roto-Rooter of St. Cloud's services. We appreciate the comments you left as well because this helps potential customers decide if they'd like to use our services. We look forward to doing business with you again! Have a super day!
We recently had water back up into our basement.
We called Roto-Rooter and they sent Robert. Robert was amazing! He went above and beyond. He was professional and explained what he was doing. When we didn't find a blockage in our line, …
Thank you, Tim, for your 5-star review of Roto-Rooter of St. Cloud's services and the positive feedback about Robert! We'll pass the compliment along to him. We appreciate you leaving details for potential customers to read and decide if they'd like to try our service. We're glad we earned a 5-star rating and hope to do business with you again! Have a great day!
The repair person was on time, super helpful, and thoroughly explained what was going on with my water heater. I would highly recommend this company to anyone experiencing water heater issues.
Thank you for the 5-star review of Roto-Rooter of St. Cloud's services! We appreciate that you explained your rating with details as well since potential customers decide if they'd like to hire our services based on past reviews. Thank you for your business and we hope to do business again with you!
Morgan was very friendly, informative and helpful. He was thorough and explained my options completely. He was also compassionate when explaining what the costs may be. A rare quality these days. I highly recommend Roto-Rooter!
Thank you, Marybeth, for your positive feedback about Morgan's work in your home. We appreciate your 5-star rating of Roto-Rooter of St. Cloud as it lets potential customers know that we do quality work. We look forward to doing business with you again sometime!
The worker was awesome did a great job
Steve was very helpful and friendly
Thank you for the positive feedback about Steve's work in your home! We appreciate the 5-star rating of Roto-Rooter of St. Cloud, too. Potential customers rely on past reviews to know what to expect when they call us for their plumbing needs. Look forward to working with you again!
Called late at night. Showed up asap got the job done. I even got a good nights sleep. Knowing job was done right. And got to bed early
Thank you, Todd, for giving Roto-Rooter of St. Cloud a 5-star rating! We're so glad we were able to solve your plumbing issue and look forward to doing business with you again!
I was very pleased with the technician (Robert) who was efficient and thorough.
Typically I drop the ball when it comes to reviewing a good business. We use this company for all of our needs running an apartment management company. Today the need was at my home. Yet to meet a technician that is not a real …
Thank you, Rob, for taking the time to rate Roto-Rooter of St. Cloud on Google reviews. We're glad to hear we earned a 5-star rating from our recent service call! We appreciate you letting potential customers know that we did a great job for you and we look forward to doing business with you again!
Zac was a wonderful representative of the business, kept in touch on the way, once there got things sorted and back to having functioning plumbing
Thanks, Mark, for the 5-star rating of Roto-Rooter of St. Cloud and your positive feedback! We're glad to hear that our service earned a top review and look forward to doing business with you in the future!
Morgan knows what he is doing! He's knowledgable about the problem and finished the job perfectly. It was a pleasure to have him fix our floor clean out.
Thank you, Larry, for taking the time to rate Roto-Rooter of St. Cloud on Google reviews. We're glad to hear we earned a 5-star rating from our recent service call and that Morgan did great on the job. We'll pass the compliment along to Morgan! Thanks for your business and we look forward to doing business with you again!
Great job friendly and personable rep
I cannot say enough about the technicians from your company. They all were personable, honest and certainly knew their craft. I highly recommend them!
Thank you, Kathleen, for the positive comments and feedback! Glad to hear our technicians have earned a 5-star rating! It also helps potential customers know what them can expect from St. Cloud Roto-Rooter. We appreciate you taking your time to write a review and we look forward to working with you again!
When I called, they got me right in the next morning. They said the tech would call before coming and he did. He did a great job and worked well with my two dogs there which I appreciated.
Thanks, Sara, for taking your time to write a review of Roto-Rooter of St. Cloud's service call. We're happy to hear that we earned a 5-star rating and this helps potential customers know what to expect. We look forward to working with you again!
We contacted 7 or 8 different plumbing services to assist in our clogged drain pipe. They got back to us within 2 hours and set up an appointment for the next day. One other service said they could do it in a week. The others never …
Lol! Sorry that doing the dishes is back in the daily routine! But glad that we could help unclog the drain pipe and that timing worked out well for our service call! Thank you for the 5-star rating of our services! We appreciate you taking time to let future customers know what to expect and we look forward to working with you again in the future!
Plumber was extraordinary, kindhearted and a good person. Also very efficient. It costed 1,732 to have a old drum trap removed and new pipes put in to code. He served me well. Rooted rooter charges a lot for this service.
Thank you, Melissa, for taking the time to rate Roto Rooter of St. Cloud's services! We appreciate the 5-star rating and glad that we earned it! Look forward to doing business again with you!
We had a water leak. Josh was able to come out on the same day and diagnose the problem. He also was able to Install a half bath the following week. We have had trouble getting other plumbers to even come out and give us a quote. Josh was…
Great to hear your positive comments and feedback! Thank you, Aaron, for the 5-star rating! We're glad we earned it & will pass the good words along to Josh! Have a great day!
My water heater burst in the evening and they replaced it 2 days later. Their timeframes were a little behind, but I’m happy with their responses. My shut off valve wasn’t closing, so it would have been nice if they would have plugged it at…
Thanks, Stephen, for your feedback and positive suggestion. We'll pass your suggestion along to the team. Look forward to doing business with you again in the future!
The team came in and cleared out our pipe in record time. They were vey nice gentlemen and knowledgable about all things related clearing out clogs and addressing pipe issues.
Thank you, Cynthia, for the 5-star rating of Roto-Rooter of St. Cloud's services! We appreciate you taking time to let our potential customers know how we do business. We look forward to working with you again in the future!
I am vary happy with the work that Morgan and Steve did Saturday evening cleaning the ice from my septic line. The Boys had wave great spirits and explained all that they were doing to clear out the line.…
Would like a receipt for payment made yesterday. Alex did a good job
Thank you, William, for your 5-star rating of our services. We passed your request for a receipt along to management. Please let us know if you have any additional needs. Thanks for choosing Roto-Rooter to service your plumbing needs!