Customer Reviews
Excellent service by a professional, respectful repairman.
Service: Unclog drain
Thank you, Marguerite! It was great to hear your positive feedback and receive a 5-star rating! Your comment helps future customers know about our quality & professional services. We look forward to helping you 24/7 with any of your future plumbing needs! Have a wonderful day!
via 
Very pleasant, professional.
Service: Unclog drain
Thank you Bill for leaving us a positive review! We appreciate your comments & the time you took to let future customers know about Roto-Rooter of St. Cloud. We look forward to serving you with all your future plumbing needs!
via 
Our lift pump stopped working the night before Christmas Eve. I called Them and they had someone to my house in less than an hour, had everything they needed on their truck and had our system up and running in a couple hours. We are very …
Service man was professional and did a good job of explaining estimate and pricing.
Service: Unclog drain
Thanks, Lindsay, for taking the time to leave Roto-Rooter of St. Cloud a positive review! We are glad to hear that our services were professional and clearly explained. Please know that you can call us 24/7 with any future plumbing needs!
via 
I am so grateful for all of the hard work Josh, from Roto-Rooter, put into replacing the drainage or sewer pipes, in my basement as well as the water lines in my house. What was replaced was original plumbing, probably from the 1930s or so…
Had sewer issues and Robert came out on Friday night and was determined to find and fix our problem and he did 4 hours later. He did not give up! Very nice and polite would definitely recommend them.
So glad we could help you out of a tough situation on a Friday night! Thanks for the 5-star review! We appreciate you taking your time to give us your personal recommendation. We look forward to working with you again for any future plumbing needs!
via 
Staff was very pleasant.
Service: Plumbing
Thanks, Bruce, for trusting Roto-Rooter of St. Cloud with your plumbing needs! We appreciate your feedback and 5-star review. We look forward to working with you again. You can call us 24/7 with any of your future plumbing needs.
via 
Great service!
Service: Repair sewer
Thanks, Michelle, for your business and your 5-star review! Call us 24/7 anytime you have a plumbing need!
via 
The gentleman who arrived to fix my pipes was amazing. Would recommend for anyone who is having issues with their plumbing.
Service: Unclog drain
Thank you! Appreciate your positive comments! Call us 24/7 for any future plumbing needs!
via 
Absolutely!…
You can’t go wrong with the team at Roto Rooter. Great people that get the job done.
Service: Unclog drain
Thank you so much for your comments and 5-star review! We appreciate you calling us anytime 24/7 for all your plumbing needs!
via 
Let me start off by saying that I don't have much energy left after a day of teaching preschoolers. That being said, I wasn't too pleased to spend my Monday evening mopping up a flooded basement due to (what I thought was) a clogged floor …
Steve was very professional and on time. I was getting water in my basement and thought I knew where the problem was. Steve worked until he found the problem (roots in the line) then worked until the problem was completely resolved. Steve …
Thank you Anita, for your comments and the 5-star rating. We appreciate doing business with you! Call on us 24/7 for all your future plumbing needs.
via 
: Colin came over for the second time since I’ve lived here he does a tremendous job very careful about not bringing dirt into the house from the basement which is very appreciated and friendly reliable and really great guy
Service: Unclog …
Thanks, Martin, for your positive comments and giving Roto-Rooter of St. Cloud a 5-star rating! We look forward to servicing any of your future plumbing needs! You can call us 24/7!
via 
He came the same day we called. He surveyed the problem and he fixed it. No surprises. Job well done.
Service: Unclog drain
Thanks, Jerry! We appreciate the feedback and 5-star rating. Glad that we were able to help you solve this problem. Look forward to doing business with you again! Call anytime 24/7 for all your future plumbing needs.
via 
Due to owning an older home, I need to have my main line from the house to the street cleaned yearly. Roto Rooter St Cloud has done this for me for several years and I have always had a good experience.
Service: Unclog drain
It's great to hear your feedback and know that you are a regular customer, too! Thank you, Debbie, for the 5-star rating! We'll look forward to seeing you again next year. If anything comes up before the next main line cleaning, know that you can call Roto-Rooter of St. Cloud anytime 24/7 with all your plumbing needs!
via 
Travis was great made sure job was done to the best of his abilities.
Thank you, Denise, for calling Roto-Rooter of St. Cloud to help you with your plumbing needs! We are glad that we're able to help you and appreciate the 5-star rating! Call us 24/7 for all your future needs!
via 
Robert was very kind and friendly! He helped install our toilets and helped with our shower issues. Fixed them with ease and still had a smile on his face. From now on if I have any plumbing issues this is my go to guy! Someone give this …
Thanks Dennis for your 5 star review! We're proud of our team! Good to hear that Robert was able to install your toilets and help with other plumbing needs. We're available 24/7 for any future plumbing repairs you may have. Thanks for calling on us!
via 
Good experience. Plumber was professional and courteous.
Service: Plumbing
Thanks, Richard, for your 5-star rating! Appreciate you taking your time to tell us that our service was professional and courteous! We're available 24/7 for all your future plumbing needs!
via 
I would recommend Roto Rooter but have no idea whether I received a good value because I do not know what services cost other than looking on line... At this time pleased that things are fixed...
Service: Repair toilet
Thanks Kristine for your 5 star rating! We are glad that everything was taken care of to your satisfaction. We are available 24/7 if you have any future plumbing needs!
via 
Very pleased. Thanks
Great to hear! Thanks Kathy for your 5-star rating! We're glad that we could be of service for your plumbing needs! Call us 24/7 for any future needs!
via 
Service was great. Mike was a great person... Thanks
Steve was extremely professional and we felt extremely confident in his abilities. He quickly diagnosed our issue, fixed it and explained to us in great detail what it was and how to maintain in the future.
Service: Unclog drain
Thanks Alex! Steve is a pro! Appreciate the kind words and the 5 star review.
via 
Fast and efficient repair done.
Services: Repair toilet, Plumbing
Thanks for the great review Edward.
via 
They did a great job. Fast and courteous.
Service: Unclog drain
Nick, Thanks for the kind words and great review.
via 
Alex from RR performed maintenance on my sewer pipes. He was friendly, professional, and knowledgeable. He explained the service in layman’s terms, walked me through the camera scope, and showed me the equipment for each step. Following the…
Thanks Lucy for the kind words. We really appreciate working with some of the most amazing customers on the planet! Thanks for the great review and call on us anytime.
via 
Both workers were professional and informative. They both were very fun to chat with while getting the job done and made me feel at ease while feeling like old friends. Got everything repaired quickly and for a good price.
Service: Unclog …
Michael, Most customers seem like family (what's for dinner? lol ) . Thanks for calling on Roto-Rooter St. Cloud!
via 
I'm very happy with the service provided.
The techs were kind and took the time to explain the process from beginning to end.
Services: Unclog drain, Repair sewer, Water damage cleanup
Sure appreciate the great 5 star review. Our team just loves to solve all problems. It was our pleasure really. Call on us anytime.
via 
The drain pipe to my house was plugged by tree roots & needed clearing. I discovered this at about 9:00 PM on a Friday night, when the basement floor was flooded by the washing machine. Roto-Rooter worked with my schedule on Saturday to …
Thanks Charles for taking time to leave a review. Cal on us anytime. Pleasure helping out.
via 
Very professional came on time and got the job done quick. Great Experience and very informative!
Services: Plumbing, Repair sewer, Unclog drain
Thanks Skyler for the great review. Our team loves what they do helping others. Thanks again.
via 
Quick response time, courteous and knowledgeable technician that explained the steps he was taking to resolve the issue, cost effective and cleaned up after completion.
Thanks Judy. Sure appreciate the kind words. Call on us anytime, it would be our pleasure to help.
We get roots in our drain and have to be cleaned out every year. They do a good job, are prompt. Scheduling is a breeze
Service: Unclog drain
Thanks for the great review. Call on us anytime/
via 
Alex came out on a Sunday in a timely manner to unclog a septic tank drain line. He and his team found the clog and proceeded to clear the tree roots. I was impressed with his hard work ethic and communication skills. He made sure that my …
Thanks Richard for the great review.
via 
I was very very pleased on how professional he was and did his job the way we were hoping we are very grateful to have that unclog now after unsuccessful attempts ourselves
Service: Unclog drain
Mary thanks for taking time to leave a review. We like to think of our customers as family. Thanks for the kind words too.
via 
They did a great job every thing works a lot better now
Service: Unclog drain
Thanks for the 5 star review
via 
Thank you for always doing professional work!
Steven, it was our pleasure! Thanks for the great review
via 
Robert C was very respectful, courteous, and professional. He taught us a lot! We’d recommend Robert to anyone.
Service: Unclog drain
Thanks Maggie for the kind words. Pleasure helping out.
via 
Great techs helped me with an emergency as a tree root grew my sewer line. I had a big mess to say the least. The two men that came out were amazing!!!! By the time they finished I felt like I had two new friends!
Service: Repair pipe
Amy, thank you for the great 5 star review.
via 
Fast, friendly, and knowledgeable! I recently discovered I had a clogged main drain line, "after my drains stopped draining and started filling my shower and laundry room floors in my basement!" Called first local plumber, they couldn't get…
Thanks Matt for taking time to leave a 5 Star review. Pleasure helping out and call on us anytime!
via 
The staff were professional and informative. I appreciate the excellent job done by everyone!
Service: Repair sewer
Thanks Stacy for the great review. It was our pleasure serving your needs.
via 
Zac was their technician that came. He was very informative and explained exactly what he did. Definitely will continue to use these guys!
Service: Repair sewer
Larry. Sure appreciate the kind words. Call on us anytime.
via 
Brent was awesome. Vary quick and professional. I would recommend them and I would use them again.
Services: Repair shower, Plumbing
Thanks Bobby for the great review. Contact us anytime.
via 
I have nothing but great things to say about the service I received on my clogged sewer line. We worked with a technician named Colin. I would request him by name any time I use Roto-Rooter in the future. He was promptly arriving on a …
Thanks Lucas for the kind words. We have a pretty amazing team I might say. Call on us anytime.
via 
Steve came out, did an outstanding job. Explained everything. Very pleasant to deal with.
Services: Repair sewer, Unclog drain
Thanks Bradley for the kind words. Steve is top notch!
via 
My elderly mother's sewer backed up in the basement. Zak unclogged the main drain and then Jason came to do the clean-up, sanitizing and air scrubber set up. All of this on the 4th of July! I am extremely gratefull for the excellent job …
Carole, It was our pleasure helping resolve the situation. We love helping fix the problem fast. Even on the 4th of July. call on us anytime
via 
Well, he came in, evaluated the situation. He fixed the situation. I paid him. He left.
Service: Repair sewer
OK thanks Kenny, I suspect you mean you "paid him" thanks for the review.
via 
Sure guy was prompt and knowledgeable at his task at hand u should really try to retain him as employee hard to find a keeper and I believe he would be great asset for rotor rooter in future ,,,GOD BLESS AMERICA!!@@
Arrived on time. Very professional and friendly. Unclogged kitchen drain and toilet. They made sure the main drain was clear under the mobile home. I was very pleased with the results.
Service: Unclog drain
Thanks Kathy for the kind words. Call on us anytime
via 
Cut roots out of main line to septic tank after diagnosing with camera. Also diagnosed solids tank requires pumping. Very nice and professional service!
Holly, It was our pleasure helping you with your situation. Call on us anytime!
via 
I just want you to know the guy who came to my house was very professional. My children were there asking him 100 questions and talking his ear off and he didn't miss a beat for work but yet entertained their conversations. I would highly…
Very professional
Found the problem very fast and fixed it
Everything is flowing now
Thanks for your great service
Colin did a great job and would recommend him anytime.
Service: Repair toilet
Thanks Grant for the great review. We'll pass on the compliment to Colin
via 
Problem solved. Needed follow-up on finishing clean-up. Was promptly done following day, upon my request. Zach and Steve were excellent! I would definitely recommend this company.
Service: Unclog drain
Thanks Kathy. Sure appreciate the kind words. Call on us anytime.
via 
Truly great people, they value your money and understand hard times. They are a great company and great workers!
Service: Unclog drain
Thanks for taking time to leave a review. Call on Roto-Rooter St. Cloud anytime.
via 
Love this company! Quick service, reasonable prices!
Linda, thank you so much for your review. We take pride in being affordable and fast.
via 
Responsive. Did exactly what they said they would do and ehen they said they would. Very knowledgeable which gave me confidence. Colin was very personable and shared info with me to help keep my system working properly. Very helpful! …
You are very welcome. Our passion is 100% customer satisfaction. Thanks again
Very impressed! Called in the a.m. and they were there by the afternoon. Robert was very professional and knew what he was doing. We will definitely use this company again.
Service: Unclog drain
Teresa & Dean , thanks for taking time to leave a review. 24/7 to help anytime is our pleasure. Thanks for calling on us to help.
via 
I was very impressed with this company. Zach was a great person to work with, knew his stuff and was very professional. When he was done, he cleaned up so well after himself, you would not know he had even been there!
Thank you Erin for the great rating. We greatly appreciate it.
via 
Knowledgeable, always made sure I knew what was happening, council on future plans, courteous hard working guys!
They responded quickly during an emergency and they were efficient and got to work right away. They’re a great team and definitely would call again for help!
Shukriya, thanks for taking time to leave a review. 24/7 to help anytime is our pleasure. Thanks for calling on us to help
via 
Thank you for your fast , professional and helpful service, a weight off my shoulders!
Outstanding service and Response time. Then found and corrected the problem. All this was done after business hours! And followed up with a detailed report and invoice! We will definitely use them again!
Service: Unclog drain
Thank you Barry for the great rating. We greatly appreciate it.
via 
Initial representative, dispatch and the plumber were very professional and helpful.
The water cleanup/removal tech, Gary, was not so much. He sat in his vehicle for a long time instead of coming in to assess the situation. He was also …
Thanks Anissa for the kind review . Call on us anytime.
via 
They were a great help on short notice! Collin was my technician who worked on my house. He made it to my place late on a Sunday night after having worked since 7am that morning. It took a couple of hours and his larger device to unclog my …
Andy, thanks for taking time to leave a review. 24/7 to help anytime is our pleasure. Thanks for calling on us to help.
via 
Quickly and efficiently took care of the roots that had grown into my pipes
Service: Unclog drain
Andrew. Those pesky roots are no match for our team. Thanks for calling on RotoRooter St. Cloud.
via 
Travis and his helper I forgot to ask his name where very professional and helpful both had a lot of knowledge and took the time to explain what was wrong they replaced my water pump with in less than an hour!!! After that they took the …
Professional, well explained, absolutely will be using them again and again for every plumbing need!
Services: Repair pipe, Find & repair leak
Thanks Cassidy for the kind words. Call on us anytime.
via 
Josh came to the rescue and did a phenomenal job. Super happy!!
Service: Repair sewer
We don't tell many people but we think Josh might have a super-hero cape in his tool bag too. 🙂 Thanks for the great review.
via 
Thank you Roto team, such great people and good work done! Our family appreciates you for the help! Send our thanks to the guys who did the work today.
Fast and professional! Zac was amazing. He made it out within 30 minutes from the initial call and did great work.
Services: Unclog drain, Repair pipe
Thanks for the review. We'll pass the compliment along to the team.
via 
Friendly, Fast and Knowledgeable. A+ Service all around. I will be telling friends about Roto Rotor Sauk Raoids Branch.
Service: Unclog drain
Animus, Thanks for the kind words. Call on us anytime!
via 
Very professional and efficient. Extremely happy with their service.
Thanks Vince for the kind words
via 
Robert arrived sooner than expected. He is a very pleasant individual and a great representative for the company. He worked diligently to unblock the stoppage and opened the drain.
Service: Unclog drain
Great to hear the service call went well. Thanks for taking time to leave a review
via 
Robert was kind and he was so great to put back all the Rubbermaid Totes we moved to get to the Main. He is great!
Mr. Zachary Faith was professional and courteous. Excellent work ethic with attention to details. A job nicely done.
Service: Unclog drain
Thanks for the kind words and the 5 star review
via 
Great folks, great service and a great price. I would never call anyone else in the future.
Service: Repair sewer
Ben, thanks for the kind words
via 
So their prices increased a lot in the last year but the service is still great! They are fast and friendly, professional and thorough. I would give them 5 stars but the price increase was surprising so I went with 4. I guess they don't …
Thanks for leaving a review. Our prices reflect some of the top talent in the area as well as the best equipment for solving the problem in the industry. We get to the root of the problem and repair it fast. Sure appreciate the review!!!
via 
A great company to have work for you, friendly, on time and you can always count on them.
Services: Repair sewer, Repair pipe, Unclog drain
Thanks Bob for the kind words and the stars!
via 
The folks at Roto-rooter were immensely capable, were easy to work with, easy to contact, and did a very professional job. Thank you.
Services: Repair pipe, Find & repair leak
Appreciate the kind words. thanks Chong
via 
Hi
Just want to take the time to say from the first conversation with Roto-Rooter on the water cleanup/restoration to dryer everything awesome! We’re talking fast , friendly and kind service-installing a new tankless water. I just can not …
Thanks Alan. We take pride in providing the best service in the industry.
via 
I have used Roto Rooter a number of times. I have an older home and need to have the sewer line rooted out every other year to keep it clear. I have had a few different people who came at different times. All have been great. Travis and …
Nan, thanks for continuing to call on us to keep your home running smoothly. Preventative service is a great idea.
via 
I noticed flooding in my basement from my drain. I called Rotorooter at 7 am on Saturday and a tech (Collin) came out to my house found the issue of roots in my drain pipe to the sewer, and was able to solve my problem and recommend …
Corbin, Thanks for taking time to leave a review. Sure appreciate it.
via 
The repair men and the dispatch person, for that matter, were very polite, efficient, and fast. They got here on time and quickly diagnosed, then fixed my problem. I didn't think the price was bad either, especially for two repair guys.
…
Appreciate the review. We pride ourselves in finding and fixing the problem FAAAAST
via 
Roto-Rooter keeps you updated on progress during the job which is great.
Services: Repair sewer, Unclog drain, Repair pipe
Thanks for the review
via 
We needed camera to see why water backed up from laundry and came out of open pipe as we just put in new tub. Only comment is it would be nice if Techs had something to slip over boots when they are coming in and out, especially with snow. …
Thanks for the feedback. We'll bring this up to the team.
via 
Knowledgeable tech fast worker performed all jobs necessary for solid completion of desired work.
Appreciate the great review thanks much
via 
Did an excellent job with hooking up a water softener. A lot of plumbing involved.
Our service technician was so friendly and helpful! He fixed our issue and was very professional! Thank you!
Service: Unclog drain
Appreciate the kind words and review.
via 
Called company for problems we were having with our main sewer pipe. Right off the bat I knew I call the right place from when Hellen answer the phone and got me right on the schedule the same day I called. Once Robert our service …
Thanks Wendy for the review. It helps us to continue to refine our services.
via 
Roto Rooter, Dauk Rapids, MNThank you for your professional communication and service. Dispatcher fully explained process, from when I could expect someone to arrive to billing options. Serviceman was very friendly and took the time to …
These guys are great! On time, reviewed my drain clog, gave me a price to complete the drain clearing before they started. So i knew the price before they even started! Professional, fast, clean work. Steve & Zac are the best!
Services: …
Glad you liked the service. Thanks for the review
via 
Our experience was absolutely excellent.. they were so prompt attentive polite and helpful.. all the staff were so so great.. they made me feel at ease and were genuinely experts in their field through the whole process!!!
Services: Find & …
Thanks Scott for taking time to leave a review
via 
Due to the extreme cold weather we had been having sewer smell in our basement for about a week. Called another company with "One Hour" in their title. Aside from them wanting the money up front and to come back the next day they didn't …
Glad we got to the issue and fixed it ASAP. Thanks for taking time to leave a review.
via 
Steve was awesome! He went above and beyond.
Service: Unclog drain
Steve is a favorite for sure. Thanks for the review
via 
The Roto Rooter team arrived in unexpectedly good time, provided professional and courteous service, and got the job done for our 16 unit apartment building. Thanks a million!
Service: Repair sewer
Thanks Doug. We can handle any size job. 😉
via 
We are very impressed with AAA’s service! Joseph R. was at our home within an hour of our initial call, and was very polite, knowledgeable, and professional. He was able to unclog our sewer pipe after a succession of various steps, and I …
Excellent! Thanks for taking time to leave a review.
via 
It’s Saturday and -30 below and of course the main drain backs up !
I scrolled through the “ plumbers near me “ on my phone and very few worked weekends OR never called back even to say they did not have time.
I took a chance and called …
Thanks Mary, We'll pass the compliment to Steve. Appreciate your business.
via 
I had a frozen cold water pipe affecting my kitchen faucet and washing machine. Josh was able to get it thawed out in under 10 minutes. He was very professional and explained what he had to do very clearly. The day before Josh came Craig …
Thanks and glad we fixed the problem fast. Those pesky frozen pipes can be an issue.
via 
Service was excellent! Zac was very friendly and willing to explain everything that was going on with my pipes and what he was doing to fix them. He explained my options without pressuring me into services. As a first time home owner I was …
Very satisfied . Very professional. Did a great job
Service: Unclog drain
Great, Glad you are happy with our service. Call anytime.
via 
