Customer Reviews
They are very thorough and stick with it until job is done. We feel confident that the job will be done right. We have done business with them for 28 plus years. Yes, absolutely I’d recommend them. Harold
. . . Service was terrific, fast, honest and friendly. I would highly recommend Roto Rooter.
I cannot say enough about Roto-Rooter St. Cloud and the guys who came to help me. They were extremely helpful and very professional.
As a single mom, waking up one Friday morning with no hot water was a little concerning. Then I looked …
Everything. So thoroughly pleased with them
Nothing I need help with but the man who came to work at my house today was phenomenal! Josef did an excellent job and I would recommend him to anyone! Thank you.
We had another plumbing company come out because our water pipe burst under our trailer. They tried to charge us $6,300 for stuff we didn’t need and tried to take our new water heater saying it wasn’t the right one. We couldn’t afford that…
Thanks Kaylee for leaving a note. There are plumbers that don't have the depth of experience that we have and end up doing unnecessary work. Sure glad this worked out for you and call on us anytime. It was our pleasure really. Thanks again Kaylee
AAA+++ experience. Very professional and courteous. Highly recommend.
Great and prompt service at a affordable rate
Friendly competent service.
Routine maintenance of sewer lines.
Thanks
In and out in no time. Great!!!
Would definitely recommend this company. Josh and ? were very professional and showed up as expected and got the toilet installed.
A reliable company with well trained technicians. The technician kept us informed and showed us where the blockage was. The before and after picture was impressive. Thanks for your high quality work and personable employees.
Your team is awesome from my home to my business at Bernicks Pepsi I will not use anyone else thank you so much for your quick service from Wes and Travis thank you very much highly recommend you always
He was very thorough and informative. Excellent job.
I have use Roto Rooter for over 15 years. The service I received today from Craig was the best service I have ever received in all those years. …
Very thorough and professional. Everything was explained in advance.
We had Craig B come out and open up a clogged drain from tree roots. He was very professional, answered any questions we had and explained what he was doing. The price he quoted is the price we paid, very polite and professional service. …
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Very professional.
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Clean drain and video inspection to main sewer
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They did an amazing job! They came within hours of me calling. I could not be happier.
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Yearly maintainence in main drain
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Did a great job!!
Fast, clean
Thanks!
The 2 guys that came out when my sewer back up were super professional, and got more than they bargained for with a house full of my friends. Would definitely utilize services again.
Kelly, Thanks for the great review. Glad we were able to quickly assess and fix the problem. Thanks again.
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Very good work, very nice guy, I would give this guy a raise if he was working for me, very good job done.
Thanks Randy. Sure appreciate the review.
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Josef was incredible! He was on time, kind, professional, and thorough. I would highly recommend this company!
Thanks! We're seeing stars!⭐️⭐️⭐️⭐️⭐️
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Able to do an appointment same day, prompt, efficient, and knowledgeable service!
Thanks for the great review.
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Sewer was backing up into our home, they were able to come out fairly quick and get it fixed! Very nice guys, had lots of information and answered all our questions!
Breana, glad we found and solved the problem fast. Thanks for the review.
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Excellent work all around....very satisfied..
Travis diagnosed & explained our problem thoroughly. Very knowledgeable and his people skills are EXCELLENT !! Thanks Travis for coming out on a Saturday !! Excellent service !!
Thanks Jim We'll pass on the compliment. It was our pleasure Thanks for calling on us. 👍👍
Travis was very professional, knew his business, was a pleasure working with him.
Mike, appreciate the comments. We'll pass the compliment on to Travis.
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Thank you Robert was great
Very timely and professional, a bit pricey
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Very friendly and knowledgeable service people! The price has increased, but it gives them a reliable way to deal with numerous situations.
Brandon, Thanks for the review and appreciate the compliment.
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I used Roto-Rooter for the first time yesterday. I called and the first person I spoke to was incredibly friendly and helpful. When I stated it was an emergency they were able to get someone to my house the same night. I was excited that …
Erin, Thanks for taking time to leave a comment. It was a pleasure serving you.
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I called in the morning, and they came out within a couple of hours. It only took a couple of hours to complete. They were very thorough and professional.
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My wife and I woke up to our newly bought house with 2 and half inches of water in the basement.. we were lucky to find such a great company who was at our house ASAP and fixed the problem instantly. I will always call and ask for Josef, he…
Meghan, Sure appreciate the comments. We love helping restore in these times. Call us anytime, it was our pleasure.
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The 2 gentlemen who came to my house were awesome! They showed me the problem and told me how they were going to fix it! Great customer service! Thank you!
Service was fast, and they went above and beyond to get everything fixed and make sure it would stay that way. Thank you!
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Very fast and friendly service. The technician explained what needed to be done and how much it would cost. Highly recommended.
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We had our sewer back up into our basement. Not only did he find and remove the clog he also fixed a very slow draining tub while he was here.
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At 6:00 last night we had drains that were plugged, water coming out of our dishwasher onto the floor. At 6:30 I called Roto-Rooter. At 7:15 a repairman arrived. By 9:30, the problem was fixed. I couldn’t be happier with the service …
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Both gentlemen were polite and informative. They knew what they were doing and they were quick! They resolved my floor drain problem and they were on their way. Very satisfied with the job they did!
Thank you Gregg , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Very professional. Was able to make a same day appointment
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Found out I needed a new water heater and they replaced it the same day!
Erica. Glad we could solve the hot water issue same day. Thanks again
Given time frame from between 10 and 1 showed up at 10 sharp very professional polite and explained everything will totally use again
Thank you Douglas , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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I hired another company to check my main line as my water was running slowly. They told me things were fine. Within 3-4 weeks, the line was occluded with tree roots and backed up into my basement bedroom, ruining the newly installed carpet…
Thank you Krystyl , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Josef did a great job! Showed me what was wrong, cleaned it out and left the floor all cleaned up!
Thank you Howard , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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They did an awesome job! Figured out the problem right away, and fixed it. I highly recommend their service. Cost was very reasonable also.
Thanks Michael! We have a pretty amazing team of problem solvers. Thanks again for taking time to leave a comment. Have great day!👍
very satisfied,very pleased,thank u very much
Thank you Kathy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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We had Josef come out because of tree roots clogging a line. He was incredibly quick and kind. He was extremely nice to my kids answered any questions they had and let them see what he was doing. Couldn't have asked for a better service in …
Thank you Alana , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Wes was great! Quick, knowledgeable and friendly!! Highly recommended👍
Thank you Brad , I hope all went well with your move 😊We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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they did an excellent job and it it was nice to be able to see the before and after on the camera. the peace of mind was worth every penny ( and the service charge was extremely reasonable)! thank you!!!
Thanks for the comment. We like to get to the "root" of the problem right away. 😁 Thanks again and call on us anytime.
The two guys that came out were awesome!! Very professional very respectful and even went the extra mile to try to help me out they were great guys would recommend them again
Thank you Jeremy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Although i found a few places cheaper, Roto Rooter was able to come the next day vs waiting a few days with the others
Thank you Adam , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Josh did a fine job! We would recommend you to anyone Thank you.
They were just a few hours after I called. Joseph was friendly, knowledgeable and very thorough. He definitely went above our expectations to fix our problem!
Thank you Genevieve , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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They showed up and ran a scope camera to give us an estimate at no charge. They were able to fix our problem right away and they ran there scope camera a couple of times to make sure all was good. I was very impressed with the quality to …
Thank you Jlhm , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Very friendly, timely, and thorough work, will use again, Thanks
Josh was early for our appointment. In just a few minutes he was able to determine what was wrong with my water heater and troubleshoot for me. I ended up purchasing a new water heater which he was back in 45 minutes with a coworker to …
Thank you Sarah , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Travis and Craig get 5 stars all across the board they were fast and very Informative they were very friendly to
Jenn, We have delivered the compliment to Travis and Craig. Thanks again
Colin and Scott were great. They were at our house within an hour of calling late in the afternoon. They explained everything they were doing, got the job done, and offered short term, intermediate and future solutions to my problems. …
Thank you Nathan , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Great job I will use Roto Rooter again. Thank you for being so quick and knowing how to do the job. Thank you
The worker was very knowledgeable and tactful. He really got in and out quick Wich was nice on account of not being able to shower for a couple days. Really appreciated definitely will use the service again
Thank you Joseph , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Friendly, efficient staff who got the job done and had respect for my home.
Thank you Nancy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Travis was a massive help clearing out a clogged drain in my home, very professional and friendly as well! Nothing but good to say about roto rooter! Will definitely call them in the future if need be for any plumbing issues I can't fix …
Thank you Samuel , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Very professional went above and beyond to find the problem. They kept me informed on the situation until it was resolved in a timely manner!
Thank you Helen , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems .... congrats on the healthy grand son 😊
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They always show up, are always honest and fair, I have several rental properties and I use them several times a year. Their technicians do a great job, the owner has outstanding character and I highly recommend them to anyone looking for …
Thank you Amy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems. We definitely appreciate every thing you have done for us 😊
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Quick and to the point. Knowledgeable, friendly and courteous.
Thank you Chad , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Travis H came to our house on a Saturday to service a leak, and he could not have been friendlier or more professional. He fixed our problem and provided helpful tips for remedying other situations. We are very grateful we chose Roto-Rooter…
Thank you Chad , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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My technician took the time to answer questions on how I could clean my drains of hair myself to prevent issues in future
Hello J Hesterman, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
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Showed up on time and workers were super friendly. The best part my shower drain is now working again!
Hello Darlene, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
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Josef is a great guy. Completely honest, and worked with my schedule to get the work done in a timely fashion. Awesome job! Thank you!
Hello Brent, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
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We had a drain issue and Roto-Rooter Plumbing came and did a great job getting things back in working order!
Thank you Jean , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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We had an extremely clogged up main drain. The guy showed up, after seeing the narrow, steep stairs to reach our main drain he had to call another guy to help him. They tried the reg clean out machine it didn't work, so they had to get a …
Hello Jill, Please call us @ 3202537575 Looking at our records This job was done over two months ago and you talked to our office recently and there was no mention of any issues . I would like to resolve any issues you have with our services
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Always professional, full of knowledge, and attention to detail no matter what issue you have, you are in great hands with this team!
Thank you for your dedication to excellence!
Thank you Kent , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Friendly, knowledgeable. My plumbing problem was Assessed and diagnosed Quickly.
The technician took the extra step to make sure his diagnosis was correct and accurate. I would definitely recommend them and if I had a problem again and I …
Thank you , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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They came out the same day and worked with us to be sure the job was done. The guy was courteous and attentive and professional. I would definitely use Roto-Rooter Plumbing again!
Thank you Dawn , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Excellent service by Travis and Andy. Travis happened to have with him a tub faucet to replace the one that wasn't functioning and gave me a good discount on it. The job was very thorough – they detected and sealed a hitherto unknown leak …
Thank you Janet , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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You guys do an excellent job and pay great attention to detail! You're professional and are great to work with. Keep It up! Thank you for being a reliable company in a time where that can be hard to find.
Thank you Jacob , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Great people and great service! 10/10
Thanks Khalil 😊 for the five-star rating. We truly appreciate it.
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Had these people out a while ago, and very responsive and polite. I will be recommending to others.
Thank you Ruth , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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If you have plumbing problems, contact St. Cloud Roto-Rooter. Quality work, efficient, and affordable. Highly recommend.
Thank you Ruth , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Quick to respond and professional service technician. Highly recommend.
Thank you Mindy , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Great service! Came out fast to clean my clogged drain, even did camera inspection for me! Thank you for serving the central MN area so well! 🙂
Thank you Brooklyn , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Roto Rooter has provided knowledgeable and friendly customer service! They come out in a timely manner and explained everything that they were doing in detail!
Thank you Casey , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Had a bit of plumbing issues and I'm clueless when it comes to stuff like that. Gave you guys a call and your desk person was super helpful, she gave me all the information I needed and it was an easy fix! 10/10 would recommend to a friend…
Thank you 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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The best option for plumbing in the St. Cloud area. Most definitely recommend!
Thanks Amber, 😊 for the five-star rating. We truly appreciate it.
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I have always used Roto-Rooter! The company is great to work with, and they offer fair prices for quality work.
Thank you Alyssa , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Awesome people, competitive prices, and quality fixes. Love the St. Cloud Roto-rooter!!! I definitely recommend this place.
Thank you Hadessah , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Very responsive and great customer service. I'm not an expert in plumbing and I appreciated how great of a job they did and how quickly they came out! Definitely recommend!
Thank you , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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I called them when my sump pump went out in the middle of the night. Great customer service!
Thank you Nick , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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These guys are the real deal! I have had first hand experience watching them respond to calls at all hours of the day. The service is quick and accessible!
Thank you Rachel , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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Fast response on a weekend, able and willing to explain his thought process and why he chose the solutions he chose. Consulted colleagues when necessary. After a brief period of addressing all comments to my husband (who wasn’t the person…
Thanks Ann. It was our pleasure. Call on us anytime.
Professional, respectful, responsive. Thank you Roto-Rooter!
Thanks for the great review.
The guys that came we’re great. One of them was here 3 years ago and knew exactly what was done before.
Thanks Jill. It was a pleasure helping out again. Call anytime.
Your guy did a good job with my rental at . . .
Thank you 👍
i would choose roto-rooter everytime.
Thank you Shawn , 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or drain problems
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. . . Calvin did a fantastic job I would recommend you to anybody that asks!!!! Thanks again
Two nice guys. VERY conscious. Definitely wanted to do a great job and make sure customer (me) was satisfied. Thank you.
Trevor went above and beyond any expectations I had and is a huge asset to Roto Rooter. He was extremely polite and said he loves his job and it showed. He was very informative and knowledgeable. I would highly recommend to specifically ask…
Thank you ! Ray 😊 We appreciate your business and your feedback, we look forward to helping you in the future with any plumbing or water cleanup needs
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