Roto-Rooter's plumbing professionals are available 24/7 to perform routine sump pump maintenance, sump pump installation and emergency sump pump repair services.

Many probably don't ever think of maintaining their sump pump - until they have the misfortune of standing ankle-deep in their flooded basement after a heavy rainfall. Be proactive and ensure your sump pump is in good working order to prevent costly water damage. Sump pumps are a vital preventative measure to avoid basement flooding, so regular service and maintenance are critical. Leave the hard work to us, Roto rooter plumbers are available to help with all your sump pump needs.

What is a Sump Pump?

A sump pump is a submersible pump that is installed in the lowest point of a home. It works by channeling groundwater into a perimeter drain system that is installed at the base of the home's foundation. The pipes that make up this drain system are perforated, allowing water to flow in. The sump pump then redirects the water to the nearest storm drain, dry well, or retention pond. Sump pumps are usually triggered by a float switch and only activate when water reaches a predetermined level. By redirecting excess water, sump pumps prevent water from accumulating inside the home. Our Roto-Rooter plumbers are experts at sump pump installation and repair.

Most new homes are equipped with sump pumps but older homes can be retrofitted with a sump system to prevent basement flooding. Our Roto-Rooter plumbers are experts at sump pump installation and repair.

To learn more about Sump Pumps, read our What is a Sump Pump guide.


If you do need a sump pump replaced, the installation can be a do-it-yourself project. However, it is probably best if you hire a professional to do the sump pump installation in order for everything to work properly and easily. If your sump pump is not working, call in the experts at Roto-Rooter to assess the situation. We can help with sump pump repairs or basement water damage that has occurred due to a broken sump pump. We also specialize in sump pump installation should you need a new unit and backup sump pump installation.


Although sump pumps are fairly low-maintenance devices, they still need to be tested and inspected regularly. Sump pump maintenance should occur at least one year. Failing to routinely test whether your sump pump is functioning properly could put you at risk for water damage if your home is hit by unexpected heavy precipitation.

Roto-Rooter plumbers are experts at routine sump pump maintenance and can help you troubleshoot any issues that arise during routine testing.


A sump pump can be your home's first line of defense when it comes to preventing basement flooding and water damage. High water levels should trigger your sump pump to begin working to redirect incoming water. However, sump pumps do wear out over time and will eventually require repair or replacement.

If you suspect your sump pump is malfunctioning, it is vital to address the situation immediately to avoid home flooding and severe water damage. Here are some signs you should call Roto-Rooter for sump pump maintenance:

  • Musty, Mold or Mildew Smell
  • Stuck Float Switch
  • Loud Noises
  • Not Running
If your sump pump is not working properly, call in the experts at Roto-Rooter. We can help with sump pump repairs, sump pump installation or battery backup sump pump installation.


A sump pump is your business's last line of defense when it comes to flood prevention. Heavy rains, storm drain backups, and broken pipes can potentially cause serious damage to your commercial property and its contents, as well as safety issues for the building's occupants.

Hotels, apartment buildings, and other commercial properties may have elevator sumps to prevent flooding in elevator shafts. Commercial sump pumps work much like residential ones do--when water reaches a pre-determined level, the sump pump is triggered by a float switch to turn on and remove water by pumping it away to an approved area.